Fernleigh Court Care & Nursing Home

4.6

Assisted Living Facilities
Kempston

About this business

Wellness Assisted Living Facilities

Location details

Fletcher Road,, Kempston, MK42 7FY, United Kingdom

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4.685 reviews

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R R

a year ago

I find all the staff very caring and professional. They have helped me greatly in my rehab and I am forever grateful.

Business response:

Thank you so much for your kind review. It has been a pleasure to help your rehabilitation to ensure you are comfortable and confident to return home.

Dianne M

a year ago

I came into Fernley Court for respite after major surgery so that I could recover enough to look after my disabled husband. Not knowing what to expect, after two weeks it is now my absolute pleasure to write a review on Fernley Court as a "tick box" would never do this beautiful care home justice! The building itself would rival any five-star hotel..the decor is so subtle and so tasteful. The food is delicious, beautifully presented with lots of choice and always served with a smile. Most importantly every single member of s... read more

Business response:

Thank you so much for this glowing review on your experience with us here at Fernleigh Court! It was an absolute pleasure to get to know you and provide you with the care and support required during your recovery and respite stay with us. I will ensure your feedback is passed across to our entire staff team.

L L

a year ago

I am so grateful for everything everyone does for my mother. The staff are so very helpful, caring, kind and friendly. I feel so blessed she is living in such a beautiful care home. Thank you so very much.

Business response:

Thank you so much for your lovely review. It means so much to us and all of the staff team and it really is a pleasure to care for your mum.

Lynne D

a year ago

If you're ever worried about whether you're making the right decision about putting a loved one in a home, try not to be. Fernleigh Court has changed my views on care homes, as this is a lovely setting. All of the staff at Fernleigh Court Care Home took such good care of my mum in her final few days. Although she didn't know where she was, they treated her with the utmost care and respect. I also cannot thank them enough for every smile, hello, or wave I received during my visits to, this meant so much to me. No matter what ... read more

Business response:

Thank you so much for your glowing review. It was a pleasure getting to know both you and Mum and we are so very grateful for your comments which will be passed across all of our team here at Fernleigh Court!

Debra S

2 years ago

My mum arrived at Fernleigh Court on 21st May and was already at the end of life. The staff took great care of her. I could not find fault in their care, commitment and friendliness. The place itself was very modern, clean and welcoming. Mum didn't eat any food whilst there so I can't comment on that. If ever I need a care home myself I will seriously consider Fernleigh. Thank your whole team.

Business response:

Thank you so much for your kind review of our home and staff. We take great pride in the care we provide and it was a pleasure to look after your Mum at the end of her life.

C A

2 years ago

It is the first time my wife has been in a care home, and what a surprise. With the willingness of the staff and the comfort she receives from them, she soon was quite at home and amount friends. It was not long before we felt we had made the right choice. it would be wrong of me to name any individual because everyone had the one thing in mind - to do their very best for the residents.

Business response:

We are delighted to hear this wonderful review and your kind words mean such a lot to all of the team! We understand that moving into a new care home it can be daunting to begin with so it's lovely to hear how positive you have found the process. It is a pleasure to care for your wife day to day and meeting you and all the family.

A G

2 years ago

As a family, we feel privileged to have mum being so well looked after at Fernleigh Court. Mum is currently enjoying 6 weeks of respite care. She is very well looked after for all her many health needs. All her needs are met including consideration of her mental health and emotional wellbeing. The environment is more like a nice hotel than a nursing home and the meals are superb. The rooms are lovely and have everything she needs. The team gently ensure that she eats her meals in the dining room, rather than staying in her r... read more

Business response:

We are humbled and proud to receive such a glowing review across our home, staff and all departments! Thank you so much. We are so pleased that Mum has come to us for her respite stay and that we are now looking at permanent placement, it really is a pleasure to look after her each and every day.

K F

2 years ago

Although my mum was only at the home for six days, we were very happy that she came to you. Her care was first-class, and we are so thankful she passed away in such a lovely place! The home is more like a hotel than a nursing home. We would definitely recommend Fernleigh Court to anyone looking for a good home.

Business response:

Thank you so much for your kind review; we take great pride in the care that we provide, and it was a pleasure to look after your mum in our home.

C B

2 years ago

My mother was a resident at Fernleigh Court for just over a year. She was very frail with dementia. She was bedridden. Her behaviour was very challenging at times. During my visits, I always found the staff welcoming, approachable and willing to discuss mothers' care. They showed my mother great understanding and kindness also respect. The staff were exemplary to my mother and my family at her end of life.

Business response:

Thank you so much for taking the time to feedback with your positive review. We very much appreciate all of your comments and will pass them on to our dedicated staff team. It was a pleasure to care for your mum and to meet you all.