Fernleigh Court Care & Nursing Home

M N 

on Carehome.co.uk

2 years ago

My mum was a resident at Fernleight Court for just over a year. She had dementia and other health issues. From the moment she became a resident the care she received was exemplary. Every member of staff treated her with respect and care. Despite being nursed in bed she did not have bed sores and she was always clean and well-dressed and all her needs were met. In her final days at Fernleigh before she passed away my sister, brother and I was with her, and we also received care and compassion from the staff who arranged a gue... read more

Anthony C 

on Carehome.co.uk

2 years ago

Fernleigh Court is brilliant, it has amazing staff who give 100%. I'm made to feel very welcome and it provides excellent care with lovely facilities. I'd highly recommend it. 

L B 

on Carehome.co.uk

2 years ago

Made to feel welcome any issues are addressed, compassionately, sensitively, and promptly. The food is very tasty and a great variety. Care is of a very high standard and working with me to achieve my goals. Would definitely recommend it. I was anxious when I left the hospital but the staff have been very good. 

Deborah L 

on Carehome.co.uk

2 years ago

Mum came here after a short stay in hospital and we were very pleased to find such a nice place with excellent care and facilities. We were amazed by the standard of food which was like a 5-star hotel and we know she enjoyed what was served. Care and nursing staff were outstanding and we thank them for looking after her so well. 

Sue C 

on Carehome.co.uk

2 years ago

The standard of food has gone down with dishes often being inedible as the pasta is hard/cold or meat too tough. There are many wonderful staff but the night staff aren't as good and it's taken a lot of asking to get simple things done like hearing aids charged and put in first thing. Mum was often still without them at 10-11 o clock. It's a basic need for her and I wish I hadn't had to keep asking... it made it very stressful for me at a time when things were hard enough. I can't sing the praises highly enough for some of t... read more

T G 

on Carehome.co.uk

2 years ago

Mum has settled in well. Good quality of care, accommodation and staff. Activities team work hard and residents are encouraged to introduce new ideas to the schedule. I find the monthly meetings for family members of benefit. 

Stephen C 

on Carehome.co.uk

3 years ago

My mother enjoyed 3 weeks of respite the staff were fantastic and friendly; activities every day both morning and afternoon. The food was exceptional and fantastic choices for breakfast, dinner and lunch. Plenty of space where families can sit in lounges and have quiet areas away from the main areas. You can have pampering getting your nails done even booking a hair appointment. Domestic and catering teams couldn’t do enough for residents. Staff were always popping in to see if my mother was ok and if there was anything she ... read more

Helen H 

on Carehome.co.uk

3 years ago

My mum has had the best four weeks of respite at Baycroft. Great staff, facilities, food and accommodation. They've thought of everything! She's even made a friend she's going to go back to visit. It's great to know if she struggles again, there's a fantastic place she can go to to help get her back on her feet. Thank you, Baycroft. Great place - great team. 

Alison F 

on Carehome.co.uk

3 years ago

Dad has been a resident at Baycroft, Kempston since November 2021 and we are very happy with the standard of care and attention he receives. He particularly enjoys the food and the variety of activities. The staff are very good and genuinely care for the residents. The standards of comfort and cleanliness are excellent and as a family, we know that our decision in choosing Baycroft, was the right one for Dad.