FlexShopper

Victoria D 

on BBB

a year ago

Terrible customer service. I've tried cancelling my order and I'm still being charged countless amounts of money 2 years later. 

MATTHEW S 

on BBB

a year ago

Used Flexshopper to get new brakes over a year ago. Paid them off last week. Literally spent almost ***** dollars for ***** dollar job. Like I said, it was Paid off last week. Why are they still taking money out of my account? **************** says payment is pending but it is not according to my bank. What is the deal here? 

Rebecca B 

on BBB

a year ago

**Subject: Warning About FlexShopper**I want to warn others about my troubling experience with FlexShopper. Approximately eight months ago, I found a laptop that, although overpriced, I felt I needed. I completed the application process, but at the final stage, I learned that the item had to be delivered to my actual living address. As I was moving due to my parents' illness, I decided to cancel the order and have documentation to prove it. Despite canceling, the product was still delivered and left on a doorstep without any... read more

James N 

on BBB

a year ago

"Iphone for my daughters day" purchased an Iphone 13 from Flexshopper on 10/2/2024 and to this day, no information about my item and I was already charged the $61 first payment on 10/2. Second payment is on 10/10 and still no item or info about it. Called Flexshopper and they advised I should get an email from Best Buy. Called the end user my local Best Buy where I was supposed to pick up the Iphone and they have no knowledge of any order. Called back flexshopper on 10/4 and they escalated the issue with Best Buy and advised... read more

Micheal G 

on BBB

a year ago

Used this companies services a few times without issue but recently this company has started charging my account on a daily basis even after taking a payment they charge the very next day taking another payment and if get another payment or not they proceed to charge my account again the following day until nothing is left in account and still continue to charge account the following day after that. 

Christine A 

on BBB

a year ago

I put one paynent method on my acct and a second for back up just in case but somehow they have managed to get all my debit and credit card info and they bill every single one multiple times. Now i realize i owe but i dont want them having all my credit card information and i ceetainly dont waant them charging me multiple times in one week like they have been. Not to mention how are they getting that information cuz i didnt give them to them?? That seems very shady to me so if you go with flexshopper be prepared to pay way h... read more

Stephanie F 

on BBB

a year ago

Used them a few times, last one I got behind two months had to freeze my account to get them to stop charging and getting over charge fees through my bank. Then called them to resume to pay the rest of and I said for one amount a week and they decided to constantly take money out cause me more bank fees. Called and complained to get it resolved but instead treated like I was wrong and not them. I have to block my bank account and use chime still having issues just not more NSF fees. Can't wait to get rid of them and never us... read more

Chante B 

on BBB

a year ago

They cancelled my leased because they claim they couldnt ship to me after they said they could now Im waiting for a refund and havent received it yet 

Brett L 

on BBB

a year ago

They used to be great to work with. Orders were ready same day if using a local pick up option. Now, their online chat service is a fake name (I had to try multiple times and noticed the names rotate between ************************ or one other one I cant remember) and when you call or message them they feed lies instead of helping, I had to cancel my first order because it took so long that the product sold out, I had already been billed for the first weeks payment with no product! Second order places and they claim Best B... read more