This profile has been claimed by the business owner or representative.
FlexShopper
- Retail
- Boca Raton, FL
About this business
Location details
901 Yamato Road, Suite 260, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Ive ordered an item form them and been making payment and the item has not shipped nor will the company give me tracking info I called like 10 times and been given the run around. I asked them to just refund me the order and they said when item ships just refuse it. They are so unprofessional it is beyond sad. Do not do any busy with them at all I literally am out of ***** dollars. And the customer service lies and gives fake tracking numbers
Bought a Smart watch and with in the first month of buying while still making payments the watch stopped working and no longer wanted to hold a charge. I contacted Flexshopper and was told there was nothing they could do but I still had to pay the watch off and was told to take my issue to the watch manufacturer which now I am without the watch it was sent to manufacturer and could not be fixed and out of the money I spent, still had to pay the watch off I no longer owe on the watch. I will never buy from this company again ... read more
These guys suck lol. They keep charging me late fees when I made arrangements over the phone. They charge you at weird times not specifically so they know they can charge you late fees. Today is Thursday and they charged me more late fees when it specifically said my payment wasn't due till Friday
Business response:
Thank you for your review. We’re sorry to hear you had such a frustrating experience, but we really appreciate you bringing this to our attention. We will investigate this issue and work to resolve it promptly and accurately. Please reach out to us at ###-###-#### to discuss this matter further.
Trying to get me to pay extra for a MacBook laptop that i already paid off, trying to tell me I still owe them $21 plus some change, but $25.01 has been coming out of my bank account since November of 2022. Tried to tell me they could only process half of the payment due on November 25th and then again on December 1st.
Business response:
Thank you for bringing this to our attention. We would like the opportunity to investigate your feedback further and help set this right. At your convenience, please reach out to us at ******************************* or call ************ to review this matter.
Still missing my package. ***** asked them to make a claim and they refuse to. This place is a scam. Worst customer service.
Business response:
Thank you for bringing this to our attention. We would like the opportunity to investigate your feedback further and help set this right. At your convenience,would you mind reaching out to us at ******************************* or call ************?
Customer service are idiots. Send me a tracking number that doesn't come up when I search. Customer service can't find it either but they already have taken 3 payments on it. Can't cancel it until I receive the package and send it back.
Business response:
We truly appreciate your feedback, and we understand how important it is to address this issue. We're here to assist you. Please reach out to us at ************ with any questions or to discuss this matter further.
Sent me the wrong item I ordered a 256 gig phone and received the 128 gig, they won't adjust what I'm paying for a lesser model. It will take 2 weeks to return the item then I have to re order the correct item and hope they send the correct item. I ordered this for work and would have to wait like 3 weeks for a resolution. Would not work with me at all about resolving this
Business response:
We sincerely apologize for the inconvenience you've experienced with your recent order. We understand your concerns and the urgency of your situation. To address this matter promptly, we kindly request you to call **************** at ************. They will be able to assist you further and work on a solution. Once again, we apologize for any inconvenience this has caused and appreciate your understanding. Please don't hesitate to reach out,and we will do our best to assist you.
Would give ZERO stars if I could. Their 90 day same as cash is a lie. They will still debit your account because theyll show your payment as pending for an entire week so that they can say it hasnt posted & continue debiting your account. Then they will make up lies, excuses and put you on hold while they come up with another lie or excuse. Its better to just save up and buy want you need. Other people I know have also had this issue and we are doing a class action suit against this company. Everybody should join. Theyre rip... read more
Business response:
We appreciate you taking the time to share your feedback, and we're genuinely sorry that your recent experience fell short of your expectations.Our usual goal is to provide exceptional service, and it appears that we didn't meet that standard on this occasion.We are eager to investigate deeper into your feedback and take the necessary steps to rectify the situation.Your satisfaction is of utmost importance to us, and we're committed to making things right. If you have questions or would like to discuss this further, please r... read more
They arent worth any stars! Unfortunately I have 2 leases with them. A few months in I started to notice them taking out double payments for each lease. Since they were doing that I called customer service to switch my payments to bi-weekly since they have been taking double payments to my surprise Im being told that I have to make 4 payments before they can switch the payments to bi-weekly or monthly, which contradicts their own policy. I dont recommend leasing from this crooked business.
Frequently asked questions about FlexShopper
How is FlexShopper rated?
FlexShopper has a 4.2 star rating with 4,503 reviews.
When is FlexShopper open?
FlexShopper is closed now. It will open at 9:00 a.m.