FlexShopper

Rey R 

on BBB

5 years ago

I have been a responsible customer with Flexshopper for almost a year now and have always made my payments on time... The last few months have been a problem in regards to the billing dept. Flexshopper has somehow found it ok to just charge my card for 3 additional weeks without my authorization!!! Its the 2nd time its happened in the last 3 months! The 1st time it happened the young lady was very helpful and simply returned the payments to my card... This time, I got nothing but rudeness and total disregard for what I was s... read more

Kaden G. 

on BBB

5 years ago

I like the fact that they allowed me, a person with bad credit and a recently filed bankruptcy, to open a line of credit with them. I make my payments with them of course, as I should. The only issue I have, is that as soon as you miss a payment, they hound you to death. They send you text messages, they call every day, and they email you so many times. I understand that I owe them, but they charge weekly, and I'm only paid bi-weekly. Flexshopper was able to switch this for me to bi weekly payments. I still don't like the fa... read more

Beverly H 

on BBB

5 years ago

Beware! Flexshopper was supposed to take 12.10 out of my bank each Friday. They never took it out on a friday, they took it out randomly causing my bank acct to get messed up as i never knew when the money had to be in the bank. They also started taking large amounts such as 108.88, 60.43, and other random amts without telling me and therefore caused many overdraft charges as the amounts werent 12.10 like it should have been, they basically acted like it was their bank acct and took out different amts at different times caus... read more

Harleigh W 

on BBB

5 years ago

Okay so I'm going to be brutally honest here, Flexshopper has been an absolute pain in my life! Ordered three things from them for last Christmas. Flexshoppers' billing department gets VERY swipe happy with my debit card! They have overdrawn me so many times that it is ridiculous from said swipe happiness. I have a set day of the week for payment take out right? Explain to me how my card is being ran three times each week then BEFORE the date they have on file to run my card??!!? I've had to go into my bank and sit down with... read more

Kylee T 

on BBB

5 years ago

I'm extremely unhappy!!!I placed an order Aug 11 the talked to ****** bc I didn't receive a tracking number she said she would email the tracking team and I never heard anything.so today I reached out again to find out one of the best items was no longer available. No one reached out to me by email phone nothing and I wanted ******* to keep my two items and change the out of stock item to a different one and she signed out chat. So I called and a man answered said a manager would have to help me. He placed me on hold for 25 ... read more

Leshawn Y 

on BBB

6 years ago

I am very disappointed with flexshopper. And I will never use them again. 

Kevin C 

on BBB

6 years ago

Cynthia R was amazing, too bad the rest of the reps dont care 

Shannon J. 

on BBB

6 years ago

Thanks for not working with me! I get paid monthly and I can't afford what the payments are monthly, too expensive!!! I will take my business somewhere else cheaper! ********* 

Alaina C. 

on BBB

6 years ago

One star is even too much. This company is outrageous. I have specifically called & told my "account manager" that I do not get paid weekly, so the payments need to be processed bi-weekly to go with my pay schedule. I have had to call so many times because they pull money out of my account whenever they feel like it. They apologize & "note the account" but if the account has been noted, why does it keep happening? This company is a joke. You call and can't hardly hear because all you hear is everyone else talking in the back... read more