FlexShopper

T Reed 

on BBB

5 years ago

A order was made on my account without my consent and delivered to my home ... I did not order the merchandise ... I reported the issue with customer service over a week ago and still haven't heard back from anyone .... I returned the item when UPS tried to deliver it ... 

Michael R 

on BBB

5 years ago

Flexshopper offers a vast selections of products, and if it's not in their catalog, you can use personal shopper and they will setup a contract. Yes, you will definitely pay more if you stick to the monthly payments, with that, they are still cheaper than chains such as *** and *****'s. They offer 90 days dame as cash, meaning of paid off within that time, you pay no interest. Can't pay it off within 90 days, you can still pay off early when you can. I do have one issue though, they are horrible with updating the tracking ... read more

Traci K 

on BBB

5 years ago

I called to change my payments to Thurs. as that's when my check comes in. I still have to change the second one to Thurs. as well. Will call tomorrow. 

Fred Kornegay 

on BBB

5 years ago

The survey was told to help me by Hervory J. a very nice representative for billing in FlexShopper. 

shawn h 

on BBB

5 years ago

Initially things went about as expected with a lease to own company and i had no complaints. I make my payments on time and ive finished 4 leases now. The issue came when they sent me a projector i had ordered. I received the projector just fine except it came with absolutely zero peripherals. Did not come with any power cables, remote, or a/v cables. I called to have the peripherals shipped and they told me to wait a couple weeks to receive them. Everything has taken a long time to ship with the company anyway and it wasnt ... read more

Ben 

on BBB

5 years ago

Flexshopper is a predatory and life-damaging company! BEWARE! They will tell you that they will accept a payment plan and then withdraw all the payments from your bank account immediately once you give them your card information. Very shady. They will cite the contract which I did not see anything in it about charging a debit card that was not authorized for automatic payments in the contract (The card in the contract had been closed due to fraud and a new one sent to me with a different number). I have sent a request for re... read more

Adonis 

on BBB

5 years ago

Cynthia was very helpful and was able to answer my request expeditiously. She was able to process my account in a very short time with the help of Brian. 

K Wray 

on BBB

5 years ago

I paid $50 to try an aggressively knock down my lease, and the representative named diamond was very helpful when I found out that they take 40% of a partial payment that is made on a lease that is past 90 days of the cash buyout time. I did not know this ahead of time when dealing with the company months ago but that is because I aggressively paid before the 90 day. And then got a little lazy. When all is said and done the $50 that I put on a total bill of 110 ended up totaling out after they take their partial payment fee ... read more

Nathan S 

on BBB

5 years ago

You are paying almost double of what the original price is. It is not worth it. It is a better idea to save the same amount that you would pay them and get the product in a year or less then it is to pay them. You may not get the item right away, but you save so much more money.