FlexShopper

Michael F 

on BBB

4 years ago

*******. I ordered a product that had almost a 2 week shipping period. I requested to cancel the order and they told me to tell UPS when they got here to return to sender because it was going to be too late. Package then says will be delivered in 4 days which was perfect. I then contact flex shopper and told them I want to keep the package. They said I can just accept the package. The day the package is out for the delivery the sender calls ups and requests it to go back. Flex shopper won't do anything but tells me to wait. 

Victor M 

on BBB

4 years ago

Flex shoppers Always Render Above Par Service In All Areas w/ Expertise. Totally Honored To Be A Flex shoppers, Thanks. 

Danny 

on BBB

4 years ago

My wife and I have had several leases with flexshopper. We airways paid off a lease and opened others. 5, yes 5 years after stopping business with them they call out of the blue demanding $1200 for our initial lease. If we hadn't paid it off why would they have set up several more? This company ******* us for $850 after negotiations. We even gave them proof of rent a center leases, finger hut payoffs, progressive leasing, big lots, target, k mart and others from them. They still fought us to the point of court almost. I will... read more

John S 

on BBB

4 years ago

Flex shopper is the best place to finance items even when you don't have the best credit. While every company has few agents untrained, flex shopper her theirs too, but overall they do value your business and if you speak to a manager in any issue, they will assist. I have been a long time customer and will continue shopping with flex shopper. 

Adam M 

on BBB

4 years ago

Well where to start I've been paying on my lease over a year now for a 15.6" Gaming Laptop - AMD Ryzen 5 - 8GB RAM - NVIDIA GeForce GTX 1050 - 256GB SSD - Shadow Black That the original price at the store is $823.19 And I'm paying $1,900 for it. So after a year and two months of paying I go to check my account Only to found the site states I don't have a lease . They don't sent email receipts I only have them on my bank statements. Never will I go purchase here again... 

Michelle M 

on BBB

4 years ago

With Few things don't do Business flex shopper they take money out when ever they want Unauthorize out card or bank account even if you have set payment arrangements or pay dates and they charged me for things I never received just want be done with them this is very bad one day they drained my bank account told me 10-14 day I get money back took over 600 dollars 100 200 150 50 250 until could not take any more money out my bank account with in 2 mins they kept running my card dry my back said thry trying get more so my bank... read more

TG1010 

on BBB

4 years ago

The most terrible experience I've ever had. The company does not provide proper online account information, payment information, updated delivery information, or remaining balance information. They take money from your account without providing payment confirmation. Speaking with customer service, they say that the information on the website is incorrect. The woman I spoke with said that the "CEO was suppose to take the information down" so she had to calculate balances for me. Her dates and balance was completely different ... read more

Joshua C 

on BBB

4 years ago

Terrible business. I leased a Nintendo Switch for two weeks, returned it to BestBuy where I picked up the item, sent in a receipt to confirm I had returned the item and thought that was the end of it. That was January 14, 2021. Then Starting February 12, 2021, we start getting charged $14.35. We didn't notice it b/c we only check our bank statements once a month. 17 charges later...they've continued to charge us for a returned item! We have sent multiple emails, online messages and tweets but no response. We are furious. Whe... read more

Beau C 

on BBB

4 years ago

This company is a ***** They take your money and never send you your product. Want to call customer service to get help? Good luck, nobody will assist you and will just give you the run around and tell you to wait.