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FlexShopper
- Retail
- Boca Raton, FL
About this business
Location details
901 Yamato Road, Suite 260, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
I placed an order with FlexShopper on 05/29/22 and called them to cancel it the next business day first thing in the morning. They tell me they couldn't cancel it, even though the item had not shipped. They explained that I needed to refuse shipment or initiate a return once the item was shipped. I called to initiate a return on 06/04/22. I also received an email explaining that the return had been initiated. Over the next 10 days they never even started anything to get me a return label to ship my item back. I called flexsh... read more
Business response:
We appreciate you reaching out to us we have reviewed your lease. Please be advised FlexShopper is the leasing and payment method. Order cancellations and item returns are dependent upon vendor approval or denial including their instructions. We apologize for any delays. We noticed you received return instructions via email with a return label attached. Our records indicate you mentioned the package will be dropped off to a UPS store on 06/15/22 for return delivery. Once we receive confirmation the item has been received by ... read more
The experience I had was bad and the customer service is terrible. I wouldnt suggest that shopping with them because they dont know how to communicate with customers and dont know how to explain additional fees and things like that.
Business response:
We appreciate your business and apologize for the recent experience. After carefully reviewing your account and call recordings we apologize for any miscommunications that occurred. There were no late fees that applied to your lease for 2 unsuccessful weekly payments in April prior to exercising your early pay off option during week 19. If you have any questions, please contact the ****************** at **************.
Very unpleasant and rude I leased a ** with them a ******* 70 inch ** model number UN70NU6900F and after a couple of months ** shows no image only black screen called several times and told me they can't do nothing about it. Just to call ******** They still want payments and call and email everyday. You can see there's a litigation going on and bad reviews of this **. I would like the ** to be replaced and I continue payments or they can have their broken ** and refund me the money I paid .
Business response:
We appreciate your business and apologize for the experience with FlexShopper. Using due diligence, we reviewed your lease agreement noticing on 10/15/20 you spoke to our Loss ********************** regarding returning the ** which we have not received. We are here to assist contact FlexShopper at ************ our Loss ********************** will assist you.
STOP SENDING MY PAID OFF **** INFO TO CREDIT COLLECTION AGENCIES. I PAID OFF TO THE FIRST ONE YOU SOLD THE **** TO AND NOW I AM GETTING COLLECTION NOTICES FROM SEVERAL OTHERS. SO YOU ARE SCAMMING THEM AS WELL BY SELLING A PAID IN FULL **** TO THE AGENCIES!!!!
Business response:
We appreciate your business and apologize for the recent experience with FlexShopper. We reviewed your lease and would like to address this matter. After further analysis we noticed your request to switch to bi-weekly payment for 4/22 was completed via ACH drafts being charged late fees for successful payments. We have refunded all late fees which can take 3-7 days. We have attempted to reach you, but our attempt was unsuccessful, we are here to assist. We hope this provides an agreeable resolution.
I will absolutely never buy anything from them again. I called to have my payments set up to come out every other week instead of every week and in doing so somehow someone on their and screwed everything up and now I get charged a $56 late fee every single week because they are saying that it is late. I've tried talking to numerous people about it and they are unwilling to listen to me they are telling me that I need to call them at a certain number and then I need to talk to them about it. Well guess what I have called fiv... read more
Business response:
We appreciate your business and apologize for the recent experience with FlexShopper. We reviewed your lease and would like to address this matter. After further analysis we noticed your request to switch to bi-weekly payment for 4/22 was completed via ACH drafts being charged late fees for successful payments. We have refunded all late fees which can take 3-7 business days. We have attempted to reach you, but our attempt was unsuccessful, we are here to assist. We hope this provides an agreeable resolution if you have any f... read more
The service for sending documents needs work. I submitted documents 4 times and kept being told that my order was canceled. I think it's resolved now.
Sold me an overpriced refurbished Apple Iphone. It will cost 1k and it is STILL broken. Returning Iphone and the camera lens arrived in terrible condition it takes horrid pictures. It takes forever for the company to email a return label and I am skeptical about this company now. I am done. I will stick with my old Iphone still in excellent condition so much for trying for reasonable easy to pay for upgrade.
Got new tires on my car. Paid it off early with the 90 days same as cash. As long as you do that then the company is great! The lease price is super high so I 100% recommend paying off within the 90 days. I would not have been able to get my tires without this company.
Flex Shopper is a good company for people with bad or limited credit and financial options. Unfortunately i am one of those people..I have already used Flex shopping twice. 1 time I paid the item off within the 90 days The second time i had to pay for the whole duration due to Covid issues, But FLex shopper will work with you even during time financial difficuiites. As i am trying to rebuild my credit i am able to make purchases for my appliance and electronics needs.
Frequently asked questions about FlexShopper
How is FlexShopper rated?
FlexShopper has a 4.2 star rating with 4,498 reviews.
When is FlexShopper open?
FlexShopper is closed now. It will open at 9:00 a.m.