FlexShopper

Barbara M 

on BBB

3 years ago

Customer service stinks, at least online. You're not given a chance to respond, not everybody is a speedy typists. Took me at least twice to get things taken care of as you're only given seconds to type the issue before you're disconnected. Still fumming?? 

Barbara M 

on BBB

3 years ago

**************** stinks, at least online. You're not given a chance to respond, not everybody is a speedy typists. Took me at least twice to get things taken care of as you're only given seconds to type the issue before you're disconnected. Still fumming?? 

CHRISTOPHER J. 

on BBB

3 years ago

I placed an order with FlexShopper on 05/29/22 and called them to cancel it the next business day first thing in the morning. They tell me they couldn't cancel it, even though the item had not shipped. They explained that I needed to refuse shipment or initiate a return once the item was shipped. I called to initiate a return on 06/04/22. I also received an email explaining that the return had been initiated. Over the next 10 days they never even started anything to get me a return label to ship my item back. I called flexsh... read more

Dwayne M 

on BBB

3 years ago

The experience I had was bad and the customer service is terrible. I wouldnt suggest that shopping with them because they dont know how to communicate with customers and dont know how to explain additional fees and things like that. 

Monica B 

on BBB

3 years ago

Very unpleasant and rude I leased a ** with them a ******* 70 inch ** model number UN70NU6900F and after a couple of months ** shows no image only black screen called several times and told me they can't do nothing about it. Just to call ******** They still want payments and call and email everyday. You can see there's a litigation going on and bad reviews of this **. I would like the ** to be replaced and I continue payments or they can have their broken ** and refund me the money I paid . 

Jessica P 

on BBB

3 years ago

STOP SENDING MY PAID OFF **** INFO TO CREDIT COLLECTION AGENCIES. I PAID OFF TO THE FIRST ONE YOU SOLD THE **** TO AND NOW I AM GETTING COLLECTION NOTICES FROM SEVERAL OTHERS. SO YOU ARE SCAMMING THEM AS WELL BY SELLING A PAID IN FULL **** TO THE AGENCIES!!!! 

Lisa F 

on BBB

3 years ago

I will absolutely never buy anything from them again. I called to have my payments set up to come out every other week instead of every week and in doing so somehow someone on their and screwed everything up and now I get charged a $56 late fee every single week because they are saying that it is late. I've tried talking to numerous people about it and they are unwilling to listen to me they are telling me that I need to call them at a certain number and then I need to talk to them about it. Well guess what I have called fiv... read more

Concetta M 

on BBB

3 years ago

The service for sending documents needs work. I submitted documents 4 times and kept being told that my order was canceled. I think it's resolved now. 

William S 

on BBB

3 years ago

Sold me an overpriced refurbished Apple Iphone. It will cost 1k and it is STILL broken. Returning Iphone and the camera lens arrived in terrible condition it takes horrid pictures. It takes forever for the company to email a return label and I am skeptical about this company now. I am done. I will stick with my old Iphone still in excellent condition so much for trying for reasonable easy to pay for upgrade.