This profile has been claimed by the business owner or representative.
Fox Moving & Storage Nashville
- Movers
- Nashville, TN
About this business
Location details
5030 Harding Pl, Nashville, TN, 37211, United States
Get directions
I only wish I could give them zero stars. My experience with this company was so horrible I don't know where to begin. They broke so many items, it has taken me almost a month to catalogue the damage. The crew also stole items from our home. They took Apple Airpods and a very valuable pocket knife off our counter. They took no care in even attempting to protect our things from damage. I watched them, literally, roll furniture through my front yard. When I said something to the supervisor, he laughed. Please DO NOT... read more
Business response:
We apologize for any inconvenience your had during your move. We will help the police with any information leading to the recovery of your items. After speaking to the crew that was on your job, they mentioned you had earphones in the whole time they were there. We are still waiting on the police report number from you to review your claim info.
This company was supposed to move my 87 year old Mother in law @ 1:00 p.m. today. We waited all afternoon on this incompadent bunch of lying buffoons with my brother in law trying to communicate via phone and text all afternoon. When he finally talked to someone they said they were there and no one answered the doorbell. (blatant lie) Never use this company.
Business response:
We apologize for any inconvenience or miscommunication. We did have a crew show up the day of your move and no one came to the door.
Actually show up would be a great start - my daughter scheduled a move, was given a date and time and these guys were a no show. She spent hours on the phone trying to get answers, only to get a run around! Her being 6 months pregnant made it impossible for her to cover their lack of service and concern herself. The stress alone was total BS.... really Do NOT RECOMMEND these people! Crap for service
Their movers destroyed 2 major pieces of our furniture and dented walls. We were offered $250 to replace $2k of furniture. Choose wisely.
Business response:
We apologize for the inconvenience you had during your move. The amount offered to you is based on your coverage selection at the time of your move. (We have different options of coverage available to all customers) We are waiting for return of your signed form, so that we may submit for payment.
DO NOT HIRE! No amount insurance can replace your valuables, which they will not replace unless they pack every single item. They will treat your furniture like it’s trash and your home even worse than that. Just look at the pictures of the damage done to a SOLID WOOD HENREDON heirloom Mahogany Bed. This is a solid wood bed!!!!! They scratched every floor, dinged every wall and even my ceiling. If you want your new home to be a home your proud to live in, don’t hire this mess. They will do anything to avoid paying a claim a... read more
Absolute garbage company. I cancelled my move with them after seeing a NIGHTMARE move happen with my roommate. They spent 6 1/2 hours on a studio apartment move ONE block down the street. The management must be crap because the crew they sent said they were exhausted from a huge move the day before. They took smoke breaks in her hallway, laid on her floor to rest, took TWO boxes up the stairs at a time... it was awful. My roommate called the company to ask for them to send help, which took two hours, during that time the cre... read more
RecommendedMy husband had received a quote from a "big company in Nashville" & when I had called to set it up, b/c they had limited spots available then THEY SAID, they were going to not honor the quote but charge an additional $20 / hour JUST BECAUSE they only had two spots left. They said this was their NORMAL practice & hotels do it all the time. I disagreed with the policy & refused to pay that kindly. I gently let them know that seems not only unreasonable but similar to extortion b/c they would no longer provide a service unless ... read more
Business response:
We are so glad we could help during your time crunch and hope you enjoy your new home!
Fox Moving and Storage SCRAPED by driveway with their truck and now refuses to pay to have it fix. They asked for quote’s and with a quote only offered me 250.00 on a 1100 repair job. Save yourself the time and headache and go to another moving company. Oh yeah the two drivers they sent were both visibly intoxicated and high as a kite!
Unless you can afford all new furniture DO NOT USE Fox Moving and Storage. I hired Fox Moving and Storage to move my furniture from my home in Donelson to Old Hickory. The footboard of my bedroom furniture was destroyed. It can not be replaced because it is discontinued. They put gouges into our brand new floor we had put in our home. My Bassett entertainment center is damaged. It is so disheartening becaused I paid 739.00 so that my stuff wouldn't get torn up. I understand accidents happen but this was just carelessness. Th... read more
Business response:
We apologize for any inconvenience you had during your move with us. We are in the process of working on your claim for damages now. We are making adjustments and improvements on our services so that these instances don't happen in the future.
Frequently asked questions about Fox Moving & Storage Nashville
How is Fox Moving & Storage Nashville rated?
Fox Moving & Storage Nashville has a 4 star rating with 1,451 reviews.
When is Fox Moving & Storage Nashville open?
Fox Moving & Storage Nashville is open now. It is open 24/7.