Fox Pest Control Albany

Matthew R. 

on Yelp

a year ago

They do the absolute minimum. At my property less than 10 minutes for my quarterly. Unless you have the time to call them back dozens of times I'd go elsewhere. My contract is supposed to cover moles, ticks etc. I have more moles in my yard than I did before them and removed dozens of ticks from myself this year. They coerce you into lengthy contracts. Can't wait till mines over. 

Brian W. 

on Yelp

2 years ago

***Update: As I expected, I got the usual canned response from their "Customer Relations Team". You'll see VERY similar responses to reviews similar to mine. If they ACTUALLY cared, they'd stop the sales tactics. But they don't, so they won't. PROVE ME WRONG FOX PEST CONTROL!!! Stop the harassment of your neighbors!!! BTW, look at all of the 5 start reviews. Do you see how extremely similar they are in format to each other?? It's because they are being written by bots. End Update**** Fox Pest needs to get a handle on the... read more

TopGun54 .. 

on Yelp

2 years ago

I would give zero stars if possible. This company has harassed me and my family for four straight years. I have repeatedly called this company to stop their solicitation at my door. They continued. I've put up non soliciting signs. They continued. I've threatened to call the police for trespassing. They continued. They knock on my door at all hours. My most recent experience was my wife asking them to leave and the solicitor stood there badgering her after she kindly asked to leave 4 times!! She had to threaten to call the p... read more

Brian D. 

on Yelp

2 years ago

Very disappointing. Told technician of insect pest inside house and was told to wait it out. Representative stopped and asked about service. Told him we were still having issues, and he said he'd look in to it... never heard back. Had to go to hardware store and purchase pesticides, and mouse traps myself. On top of their monthly billing that was not disclosed at time of sign up. Still have a bait trap in the yard (since winter) that our dog and daughter play in. 

Diana W. 

on Yelp

2 years ago

Stop sending your reps to peoples houses nonstop. Have told them multiple times not interested. Even got a sign because of your reps that says no Soliciting on my porch and they still continue to come. They ring the bell as late as 830:/9 at night and come by multiple times a day. You must be very desperate for business to be harassing people. 

Joe B. 

on Yelp

2 years ago

Why would anyone do business with these people? Look back at how many complaints there are about extremely pushy salespeople and unclear contracts. They say that they will address the pushy sales people with no regard for rules, yet they clearly never have if you look how long these complaints have gone on. I experienced their unprofessional sales people today - every year a they send a new knucklehead around. Fox, you suck. Be better. 

Andrew M. 

on Yelp

2 years ago

Door to door sales man harassed me about getting the services. I was home by my self when the guy comes up to my house my husband wasn't home and it was just me. I answer the door and he yells "HELLO" after I open the door. I say I not installed and he starts yelling at me to get the service. By this point I'm pretty pissed. I closed the door and he leaves. I thought it was over but I wasn't. I went out later and I got a text from him saying he was at my house. I told him to leave and that interaction caused me to get a secu... read more

Amy S. 

on Yelp

2 years ago

This company is terrible. We live in a community that clearly states at each entrance "No Soliciting" and for the last 3 years Fox has been in here soliciting! We have told them several times that they are not welcome in our neighborhood, they ignore us and keep coming back. AGAIN they are here soliciting and the guy I just spoke to had a "Route Manager" badge on. His name is Chad. He acknowledged that he is not to be here but kept right on going down the street to other neighbors. You would be nuts to do business with a com... read more

Christopher G. 

on Yelp

2 years ago

Aggressive and intrusive... They show up at your door uninvited, no notice, hard-selling what you don't want and didn't ask for. Fourth time this has happened, four times I asked them to stop. The last rep persisted, at 9pm, after I said I had no pest issues. Hey guys, do what other businesses do. Advertise. 2.3 stars...nice going! Can't wait to read the same tepid, meaningless response they've given others.