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Fox Rent A Car
- Car Rental
- San Antonio, TX
About this business
Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
Location details
9559 Airport Blvd, suite R-352, San Antonio, TX, 78216, United States
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If I could give it zero stars that would be a more accurate representation of this "company." I made a Pay Now reservation to fly to Seattle to attend my grandmother's funeral service, however, the service date had to be changed so I tried going online to modify the reservation (through their website) however there was no way to modify it. So I called the number that was given on the website (XXX) XXX-XXXX but that number doesn't even work. So then I called XXX-XXX-XXXX and was told that I need to call a different number t... read more
I made the reservation 2 weeks prior for a vehicle from 1030pm July 3 to 1030am July 8. At 1030 pm we had deboarded our plane and was waiting under the Fox rental sign. There were 2 other couples who were already waiting. At 1120 pm we called the Fox rental number and couldn't get through to a real person. We tried again at 1133 pm and again couldn't get through to a real person. At 1140 pm, the shuttle arrived. The driver came down and started to help one of the customers who had been waiting before us. The customer with on... read more
Don't rent car through FOX Rental, they quoted very cheap, but you ended up paying 3 times more than the quote. And their service is awful. Its much better to pay $20 more to rent with Avis, Hertz, Budget etc the big name companies. They are usually located in main lobby at the airport which is very convenient, FOX would be at coroner on 3rd floor. And FOX charges you more than other companies. I don't understand how Fox is still in business.
Just don't do it - it looks cheaper up front but really is not much less than well known car rentals. Also, the customer service is horrible......pay the extra $20 and go with Budget, Avis, etc. it will be very much worth it.
Rented from Fox Rent a Car, Inc. at the Tampa International Airport. We made our reservation through Expedia. We arrived in Tampa, collected our luggage and headed to the rental counter to pick up our vehicle. There was a line extending past the other counters and wrapping around towards the stairs. We ended up standing in line over 1 1/2 hours When we finally arrived at the counter it was 3:04 p.m. They told us our reservation was cancelled for failing to pick it up within their window which had ended at 3:00 p.m. I explain... read more
The question is how is Fox rentals still in business?? The worst car rental experience ever. I reserved my car two weeks prior, landed to San Francisco airport from Nashville TN on 7/12/18 and spent more than an hour in line to get my car. Then waited another 15 min to get my car bc it was at car wash. I was supposed to be in Livermore CA at 11:30, but arrived there 2 hours past. Only two representatives were serving a big crowd of people and the best part is, I have no idea why, but to get you paper work done it takes about... read more
I have booked a Pay Now reservation and we are flying into Seattle airport at 11:30 pm. We accidentally booked this rental a calendar day after we arrive. It seems reasonable to just extend this rental one additional day. I have called twice and had a lengthy "chat" with 3 customer service reps. I consistently heard the same response. You cannot modify your rental and it's $70 to cancel. I'm not confident that I'd get my $150 deposit back if I cancel but the $70 fee is enough that I am not eager to pay fee on principal. Plea... read more
I booked a reservation for a Full-size car at SJC Airport. The guy at the counter says that he has only Ford Focus to offer. We asked for options and all he did was go to a lower class. He then went on to talk about how lives might end and how dangerous it is to drive on the road and how I might lose my life. Not only that, but he had the audacity to taunt everything on my DL. He literally asks me to stay safe and get the car back in the same condition because 'he has seen horrifying things come back' and also asked if I wou... read more
I would like to complain about Fox Rent A Car located at 3100 SE 6th Avenue, Fort Lauderdale, FL XXXXX. I rented a car the week of 6/18/18-6/22/18 and after having been stranded at my hotel for hours due to car issues, I was finally able to get the car to start and drove back. The car was traded for something else, however, once I dropped the car off on 6/22/18, I was checked out, given a final bill which stated my deposit of $150.00 would be refunded to my card. To date I have yet to receive my refund, I have called more th... read more
Frequently asked questions about Fox Rent A Car
How is Fox Rent A Car rated?
Fox Rent A Car has a 2.4 star rating with 1,538 reviews.
When is Fox Rent A Car open?
Fox Rent A Car is open now. It is open 24/7.