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Fox Rent A Car
- Car Rental
- Salt Lake City, UT
About this business
Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
Location details
460 S Redwood Rd, Salt Lake City, UT, 84104, United States
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BE AWARE THAT FOR CAR RENTAL DOES NOT HONOR CAR RESERVATIONS AFTER 3 HOURS PAST PICKUP TIME. PLANE CANCELLED BY AMERICAN BUT FOX WOULD NOT HONOR RESERVATION. WOULD WRITE A NEW CONTRACT FOR SAME DAY RENTAL AT $10.00 PER DAY HIGHER RATE. THREE OTHER PEOPLE IN LINE HAD THE SAME EXPERIENCE AT PHX. TRIED CALLING XXX-XXX-XXXX TWICE FROM CMH ONLY TO GET AN AUTOMATED ATTENDANT FOR RESERVATIONS AND ROADSIDE ASSISTANCE. HAVE NEVER SEEN THIS TYPE OF EXCLUSION SERVING THE AIRLINE INDUSTRY. WITH THE US DOT STATING THAT 1 IN 5 FLIGHTS ARE... read more
I'm not sure I even know where to begin to start! We got off of a 4 hour flight to take a 15 min tram to wait in line for nearly 2 hours to pick up our rental car. As soon as I got to the counter, I was haggled to "upgrade" my Elantra to a Jetta for $30 more. That's when I asked if it was total, or per day. He said per day - I'm already paying $27 per day - so a similar vehicle would have been nearly $60 a day to rent. TWICE as much as I budgeted. I politely declined. The representative then said he could give me a discount ... read more
My experience with this car rental was a nightmare. I felt pressured and threatened right from the start. I did not want any "extras" (insurance, toll fees, etc.). They tried to push the toll fee daily rate on me. I explained I would not go through tolls on my trip. They threatened I would be paying double per day. After signing some shady disclosures I went to choose a car. The cars were dented, older and dirty. Right before leaving I noticed a cracked windshield. 10:00 p.m. and I wanted to be brought back to the airport, b... read more
WORST EXPERIENCE EVER! Seriously, I'm 30 and this was without a doubt the most horrific experience I have ever had dealing with a business. How they have been able to remain in business is beyond my belief. They commit fraud, lied directly to my and my wife's face and were extremely aggressive towards us when we tried to call them out on their **. I'll also add shame on priceline.com for allow them to be a vendor through their website.
RESERVED A CAR AND THE PRICE WAS 267 BUT WHEN I CAME AND PICKED IT UP, IT WAS 569. CALLED AND FIND OUT WHY, NOT NO ONE ON THE LINE AFTER ABOUT 30 MIN OF WAITING ON THE FIRST TRY. SAME RESPONSE ABOUT 20 MIN LATER AFTER THE SECOND TRY. WENT ONLINE AND PUT IN MY RESERVATION TO CANCEL IT AND IT WAS NOT FOUND. WENT THE FOX LIVE CHAT LINE AND IT SAYS THAT NO ONE IS AVAILABLE. SOMEONE NEEDS TO SUE THIS COMPANY FOR FRAUD. WORST EXPERIENCE EVER. DONT EVER DEAL WITH THIS COMPANY
Where do I start ? Bait and switch . Bad vehicle. Charged us double the price on our credit card . No customer service. Will not allow you to talk to a manager . Extremely shady company. How is this place allowed to still be in business!!!!!
Fox rental LAX provided worst service ever, and they are cheaters too. Not only I had to wait for 3 hours to get a car, he also tricked me to pay additional $169 insurance fee without even telling me. The sales person tricked me by showing me the rental charge, then ask me to swipe the credit card 2 times by saying the first time did not go through so he can hide the additional $169 insurance charge. I only found out when I looked my credit card bill 1 month after. They are just crooks. Never going to use them again no matte... read more
I dropped off my car, they called me 20 minutes later to inform me that I forgot to leave the car key with them. I told them I would drop if off first thing in the morning when I picked up someone from the airport. Which I did. There was only one person working, I had to wait in line for a very long time which is fine. I dropped off the key, then months later they tell me I didnt drop off the key. They said they would call the local office and get back to me, they never did that btw. Then someone from corporate office was ve... read more
First got to the airport and waited 45 minutes for a shuttle. Got to the car rental place and waited 30 minutes to be served as the customers in front of me were upset about being overcharged. I did not not get the car I ordered and they had plenty on the lot. They said the car fuel was full and must be returned that way. It is on a quarter tank and I am not paying to fill the car for them. It has been a terrible experience. They have also charged me for things for with out informing me. It is theft this company should be sh... read more
Frequently asked questions about Fox Rent A Car
How is Fox Rent A Car rated?
Fox Rent A Car has a 2.2 star rating with 4,219 reviews.
When is Fox Rent A Car open?
Fox Rent A Car is open now. It is open 24/7.