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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
We have purchased four vehicles from Frontier Ford and our purchasing experience has always been great.
Business response:
We are thrilled to hear about your wonderful experience with multiple vehicle purchases. Your loyalty in choosing us for four different vehicles truly means the world to us. We understand that purchasing a vehicle is a significant decision, and we are honored that you continue to trust our team to help you find the right fit each time. Your feedback about consistently having great purchasing experiences reflects our commitment to providing exceptional service to every customer who walks through our doors. We genuinely apprec... read more
Sales and finance were great. There was a miscommunication with manager but it was resolved.
Business response:
We are glad to hear about your positive experience with our sales and finance teams. It's wonderful to know that they provided you with great service throughout your visit. We appreciate your understanding regarding the initial miscommunication and are pleased that we were able to work together to resolve the matter quickly. Your feedback helps us continue to improve our processes and ensure every customer has an excellent experience at Frontier Ford. Thank you for choosing us and for taking the time to share your thoughts.
You made my 2011 Escape road ready. Thank you Leo Carrillo for the great customer service.
Business response:
We are absolutely thrilled to hear that we could get your 2011 Escape ready for the road again. It's wonderful to know that our team provided you with excellent service during your visit. Your satisfaction with the work completed on your vehicle means everything to us at Frontier Ford. We truly value customers like you who take the time to share their positive experiences. Thank you for choosing us for your automotive needs.
Kept updated on my service. Explained all the work being completed. Paid for my loaner
Business response:
Thank you for taking the time to share your experience with us. We're delighted that our team provided you with clear communication throughout your service visit. Keeping customers informed about the work being performed is something we truly value, and we're pleased this made a positive difference for you. We're also glad we could provide the loaner vehicle coverage during your visit. Your feedback about our service approach means a great deal to us at Frontier Ford, and we look forward to serving you again in the future.
I always buy car at this dealer because the employees are very friendly a and I like this trade
Business response:
We genuinely appreciate your continued loyalty and you taking the time to share your experience. It means so much to hear that our team's welcoming approach keeps you coming back for your vehicle purchases. Your positive feedback about our staff reinforces our commitment to creating a friendly environment where customers feel valued. We're honored to be your trusted choice for automotive needs and look forward to serving you for many years to come.
They were really great to work with and were willing help me get the best price.
Business response:
We are grateful for your wonderful feedback about your experience with our team. It means so much to know that we provided excellent service and made the process smooth for you. Your kind words about our commitment to finding you the most competitive pricing truly highlight what we strive for every day. We appreciate customers like you who take the time to share their positive experiences, and we look forward to serving you again in the future.
Pretty standard dealer purchasing experience. The initial application process took a lot longer than I would expect, but finance did great. No complaints overall.
Business response:
We greatly appreciate your feedback about your purchasing experience with us. We understand that the application process took longer than expected, and we value you bringing this to our attention. It's wonderful to hear that our finance team provided excellent service and that your overall experience was positive. Your insights help us continue to improve our processes while maintaining the quality service our customers deserve. Thank you for choosing Frontier Ford for your vehicle needs.
I walked into frontier Rey skeptical. I had just had a bad carvana experience. Rey was my salesperson. I explained what I had just been through, how nervous I was because I was rebuilding and how much I hated car shopping at dealerships. Rey was easy, he seemed honest, he told me when he don't know and answer to a question and then found the answer, he wasn't pushy but somehow got me to buy something way more expensive than I intended. Lol I think because he was listening to me say what I didn't like about certain models and... read more
Business response:
We're thrilled to hear about your wonderful experience with Rey and our finance team! It sounds like Rey listened to your concerns and made the car buying process comfortable after your previous difficult experience. We're glad our finance team worked efficiently while being mindful of your credit rebuilding needs. We love that you enjoyed the special bow treatment - making each customer feel celebrated is what we're all about! Building lasting relationships with our customers is our priority, and we look forward to seeing y... read more
The People were very friendly and my sales person Rey did a great job in assisting me
Business response:
We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that our staff made such a positive impression with their welcoming approach and helpful service. Your kind words about Rey's excellent assistance truly mean a lot to us. We're grateful that you took the time to share your experience, and we look forward to serving you again at Frontier Ford.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.2 star rating with 5,502 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.