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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
From the moment I stepped onto the lot, Diego at Frontier From the moment I stepped onto the lot, Diego at Frontier Ford was a fantastic help. He was patient and knowledgeable, answering all my questions about the different F-150 trims and features without any pressure. He made the process of buying my new truck straightforward and enjoyable. I'm thrilled with my purchase and can't recommend Diego highly enough. If you're looking for a new vehicle, go see him!
Business response:
We are elated to hear about your wonderful experience with us! It sounds like you received exactly the kind of patient and knowledgeable service that makes all the difference when selecting a new vehicle.
Dominic Balcazar offered sound advice regarding services Dominic Balcazar offered sound advice regarding services needed. Appreciate ride home and back to retrieve vehicle.
Business response:
Your positive feedback means so much to us! We are thrilled to hear that you received excellent guidance on the services your vehicle needed. It's wonderful to know that the convenient transportation assistance made your experience with us even better.
Cristian at Frontier Ford is second to none. Cristian at Frontier Ford is second to none. He is a fantastic sales professional who makes the car buying process fun and enjoyable again. Honest and transparent is how I would describe my entire process of working with Cristian. He truly works hard to earn your business and help his team at Frontier Ford service their customers as best as possible. Five stars out of five for Frontier Ford… Please don’t change!
Business response:
We are delighted to hear about your wonderful experience with our sales team. It sounds like you had an outstanding car buying experience that was both enjoyable and straightforward. We take great pride in having team members who work hard to earn customer trust through honest and transparent service.
All my interactions with Frontier Ford staff were All my interactions with Frontier Ford staff were professional, courteous and efficient. I left with my new car as a very satisfied customer.
Business response:
We are privileged to have provided you with such a positive experience at Frontier Ford. Your satisfaction with our team's professional and courteous approach means everything to us. We understand how important it is to feel confident and well-cared for when purchasing a new vehicle, and we are thrilled that our efficient service made your car buying journey a smooth one. Thank you for choosing us and for taking the time to share your experience with others.
Excellent service. Excellent service. No problem addressing my concerns. Adviser was attentive and respectful when discussing my issue.
Business response:
Thank you for sharing your positive experience with us at Frontier Ford. We deeply appreciate your recognition of our excellent service and are pleased that we could address all of your concerns effectively.
I had a great experience with my sales representative I had a great experience with my sales representative Omar. He was very attentive and responsive. After test driving the used Model Y we decided to purchase it but there were items that the dealership needed to take care of before we took ownership of it. It has been a while since I have purchased a car but the whole process took way to long. From deciding to buy to signing the papers took hours. There has to be a quicker way, we spent a lot of time in finance even though... read more
Business response:
We are ecstatic to hear about your positive experience with our team! It's wonderful that Omar provided you with attentive and responsive service during your vehicle search and test drive. We're also pleased that you found our finance team member to be nice and easy to work with throughout the process.
Very good experience with Frontier Ford and appreciate Very good experience with Frontier Ford and appreciate all their efforts to ensure my vehicle is serviced and back to me on time. Recommend you take your vehicle in for service!
Business response:
We are pleased to hear about your excellent experience with our service team. Your satisfaction with our commitment to timely vehicle service means so much to us.
Friendly atmosphere, pleasant staff and great customer Friendly atmosphere, pleasant staff and great customer service. Diego went out of his way to help us setup the fordpass app in order to setup navigation in our new Ford Ranger.
Business response:
Your review is appreciated and we are thrilled to hear about your wonderful experience with our team. It sounds like you found our environment welcoming and our staff helpful throughout your visit. We are especially pleased that Diego was able to assist you with setting up the FordPass app for your new Ford Ranger's navigation system.
I was very happy with John, the service advisor. I was very happy with John, the service advisor. He kept me informed and was very nice to deal with.
Business response:
Thank you for your review! We are happy to hear about your positive experience with your service advisor. It's wonderful that you felt well-informed throughout the process and found the interaction pleasant.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,912 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.