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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Dominick helped me. Dominick helped me. He was friendly and professional. He knew his job very well and kept me informed.
Business response:
Thank you for your wonderful feedback about your experience with us. We're delighted to hear that you found our team member to be both welcoming and knowledgeable during your visit. It's wonderful to know that you felt well-informed throughout the process and that our staff's expertise made a positive impression. Your kind words about the friendly yet professional service you received mean a great deal to us. We truly appreciate you taking the time to share your experience.
Being a female and dealing with auto problems, sometimes Being a female and dealing with auto problems, sometimes you feel that you could be taken advantage of, but with Mike Marshall, I trust him 100% and know that he is looking out for my best interest. He is the reason why we take all our cars & trucks to him. He is the only advisor that we will deal with. Even on his days off, I can text him and he will get back to me if we are running into any problems with our cars! He is the best! Thank you, Mike for taking such great... read more
Business response:
Thank you for your wonderful review! We're thrilled that Mike has earned your complete trust and consistently looks out for your best interests. His dedication, including being available on his days off, truly reflects our commitment to our customers. We're honored to serve the Furtado family!
Quality work with detailed billing analysis. Quality work with detailed billing analysis. Excellent customer interface by Service Advisor Jonathan Migleo of Frontier Ford.
Business response:
Your positive feedback means the world to us! We're thrilled to hear that you experienced exceptional service and found our work to be of high quality. It's wonderful to know that our detailed approach to billing analysis met your expectations and provided the transparency you deserved. Your recognition of our service team's professionalism and customer care truly highlights what we strive to deliver every day. Thank you for taking the time to share your experience with us.
Mike Marshall is the best! Mike Marshall is the best! Mike Marshall is the reason we keep coming back to Frontier ford. He has been our advisor for over 15 years!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team member! Having someone you trust as your advisor for such a long time speaks volumes about the quality of service provided. It's heartwarming to know that the exceptional care and expertise you receive keeps bringing you back to Frontier Ford year after year. Your loyalty means everything to us, and we're honored to have earned your trust over the past decade and a half. Thank you for taking the time to share your positive experience with us.
My service advisor Dominic helped with an oil change and My service advisor Dominic helped with an oil change and a quick fix. My car was in and out a little quicker than expected.
Business response:
We are glad to hear about your positive experience with our service team. Having your vehicle serviced efficiently while receiving helpful assistance makes all the difference. We appreciate you taking the time to share your feedback about the quick turnaround time for your oil change and repair. Your comments help us understand what we are doing well and motivate our team to continue providing excellent service. Thank you for choosing Frontier Ford for your automotive needs.
Leo, my service advisor was very good to work with. Leo, my service advisor was very good to work with. He went the extra mile and I really appreciate it.
Business response:
We deeply cherish your wonderful feedback about your service experience. It's fantastic to hear that your service advisor provided exceptional care and went above and beyond for you. This kind of dedication to ensuring our customers feel valued is exactly what we strive for at Frontier Ford. Your appreciation means the world to us, and we're thrilled that the extra effort made such a positive difference in your experience.
Alex and Khalid were wonderful. Alex and Khalid were wonderful. They took care of our needs and got us into the vehicle we were looking for. Thank you.
Business response:
Thank you for sharing your positive experience with us. We're delighted to hear that our team members provided such excellent service and helped you find exactly what you were looking for. It's wonderful to know that they took great care of your needs throughout the process. Your kind words about their dedication mean so much to us at Frontier Ford. We truly appreciate you taking the time to recognize their hard work and look forward to serving you again in the future.
Bery fast service for minor fix. Bery fast service for minor fix. At 7 am everyone was ready to work. They took care of me.
Business response:
Your positive feedback about our quick service means so much to us at Frontier Ford. We understand how valuable your time is, and we're thrilled that our team was prepared and ready to help you with your repair first thing in the morning. It's wonderful to hear that we were able to take good care of you and handle your needs efficiently. We truly appreciate you taking the time to share your experience with us.
John was extremely attentive with my vehicle. John was extremely attentive with my vehicle. Very knowledgeable and communicative. When my vehicle was ready, he contacted me immediately. Five star service
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about receiving attentive care for your vehicle truly means the world to us. We're so pleased that you found our service to be knowledgeable and that communication throughout the process met your expectations. It's fantastic to know that you were contacted promptly when your vehicle was completed. Thank you for recognizing the excellent service provided by our team - your five-star review is greatly appreciated.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,140 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.