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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Leo was very helpful in picking up and returning my Leo was very helpful in picking up and returning my vehicle even when it appeared to be too late to deliver, he still got it done. Much appreciated,
Business response:
Thank you for your wonderful feedback about your service experience with us. We understand how important it is to have reliable vehicle pickup and delivery, especially when timing becomes a concern. Your recognition of the extra effort made to ensure your vehicle was returned despite the late hour means a great deal to our team. We truly value customers like you who take the time to acknowledge exceptional service, and we look forward to continuing to provide you with the dependable automotive care you deserve.
They are nice and friendly, no pressure or sales. They are nice and friendly, no pressure or sales. Good inventory. Swift. Knowledgably team. We got a good deal and drove off with my first EV. Majic and Kamal (chaps I dealt with directly) just great fellows.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that our team provided you with such a positive experience without any pressure during your visit. It sounds like you found exactly what you were looking for with our inventory selection, and we're delighted that the process was smooth and efficient for you. Your first electric vehicle is such an exciting milestone, and we're honored that Frontier Ford could be part of that journey. We're proud of our knowledgeable staff who work hard to ensure every customer get... read more
Great experience, as usual. Great experience, as usual. Serviced the same day without appointment and picked up around 4pm. Thank you!
Business response:
We are absolutely thrilled to hear about your wonderful experience with us! Your feedback about receiving same-day service without an appointment and having everything ready for pickup by 4pm truly means the world to us. It's customers like you who make what we do at Frontier Ford so rewarding. We're grateful for your continued trust and look forward to providing you with the same excellent service in the future.
It was an easy transaction. It was an easy transaction. Picked up my truck brought back to me. This new customer service program is perfect for us, we only have the one vehicle and this service is great. Thank you.
Business response:
We are happy to hear about your smooth experience with us. It sounds like the convenience of having your truck picked up and brought back to you made all the difference for your situation. We understand how important it is to have reliable transportation, especially when you only have one vehicle to depend on. Your feedback about our customer service program means a lot to us, and we're thrilled that it worked so well for your needs. Thank you for choosing Frontier Ford and for taking the time to share your positive experien... read more
Frontier Ford and its sales team was patient in the Frontier Ford and its sales team was patient in the process and though Fords language regarding "tow/haul" was confusing, the team figured out to close the deal. Hats off to Mike Marrufo for his persistence in finding the right truck.
Business response:
We are grateful for your patience throughout the process and for recognizing our sales team's dedication to helping you find the perfect solution. We understand that vehicle specifications can sometimes be complex, but we're pleased our team worked diligently to clarify everything and ensure you got exactly what you needed. Mike's commitment to finding you the right truck truly reflects our approach to customer service. Your recognition of his persistence means so much to all of us at Frontier Ford. We appreciate you taking ... read more
I almost always seek our Leo's help, since purchasing my I almost always seek our Leo's help, since purchasing my Mach-e and I really like having that history with a service advisor. At any rate, they are all great!
Business response:
Thank you for your loyalty and for sharing your positive experience! We're glad you value the ongoing relationship with your service advisor since purchasing your Mach-e. Your kind words about our team mean so much to us, and we look forward to continuing to serve you.
Service was well defined and executed promptly. Service was well defined and executed promptly. Issues were clearly explained and a plan to address them.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that we provided you with clear explanations and executed everything in a timely manner. Your feedback about our well-defined approach and thorough plan to address your vehicle's needs means a great deal to us at Frontier Ford. We take pride in ensuring our customers understand exactly what work is being done and why it's necessary. Thank you for choosing us for your automotive needs and for taking the time to share your exp... read more
great service and very knowledgeable service writer. great service and very knowledgeable service writer. very good in communication with us owner of the vehicle.
Business response:
We are thrilled to hear about your positive experience with our service team. It means so much to us that you found our service writer to be knowledgeable and helpful during your visit. We take pride in maintaining clear and effective communication with all our vehicle owners throughout the service process. Your feedback reinforces our commitment to providing exceptional service. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
We received prompt efficient service. We received prompt efficient service.. Our Mach E looks amazing after Zaktec service. Thank you so much
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you received quick and effective service for your Mach E. It brings us great joy to know that your vehicle looks fantastic after the professional care it received. Your kind words truly mean a lot to our team, and we appreciate your trust in our services. We look forward to continuing to provide you with excellent service in the future.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,058 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open at 7:00 a.m.