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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Excellent service. Excellent service. The customer representative was very polite, concise, and helpful. Service was performed in a timely manner.
Business response:
We are excited to hear about your wonderful experience! Your feedback about receiving polite and helpful assistance means so much to our team. We're pleased that our customer representative was able to provide you with clear information and that everything was completed efficiently. It's truly rewarding to know that we met your expectations for quality service. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Excellent service adviser to work with. Excellent service adviser to work with. Got me in fast and got everything done. A Plus person
Business response:
We are ecstatic to hear about your wonderful experience with our service team. Your feedback about receiving fast service and having everything completed efficiently means a great deal to us at Frontier Ford. We take pride in having dedicated team members who go above and beyond to provide exceptional care for our customers. Thank you for recognizing the outstanding service you received - we truly value customers like you who take the time to share their positive experiences.
My advisor Jonathan is really patient and helpful. My advisor Jonathan is really patient and helpful. He works very delightfully and professionally. I would definitely come back again.
Business response:
We are delighted to hear about your wonderful experience with our team. Having an advisor who demonstrates such patience and helpfulness truly makes a difference in the car buying process. It sounds like you received the delightful and professional service that every customer deserves. We appreciate you taking the time to share your positive feedback, and we look forward to serving you again in the future.
Muchas gracias por toda la ayuda pues yo ya había gastado Muchas gracias por toda la ayuda pues yo ya había gastado dinero en algunas cosas y pues ahí encontraron el problema muchas gracias
Business response:
Thank you for taking the time to share your experience with us. We understand how frustrating it can be when you have already invested money trying to resolve an issue elsewhere. We are genuinely pleased that our team was able to identify and address the problem for you. Your satisfaction means everything to us, and we appreciate your trust in allowing us to help you get back on the road.
My experience with the forge service team and Dennis My experience with the forge service team and Dennis Smith with the sales team has been outstanding not only all this year but over the last 10 years. It’s better every time regarding efficiency and professionalism and as always friendly. Thank you all so much. Richard Lapp
Business response:
Thank you for your review, Richard! We are overjoyed to hear about your wonderful experience with our service team and Dennis from sales over the past decade. Your loyalty means everything to us, and we're thrilled that you've noticed improvements in efficiency and professionalism with each visit. It's heartwarming to know that our team continues to provide the friendly service you've come to expect. We truly appreciate your trust and look forward to serving you for many more years to come.
Leo was very helpful, respectful and professional. Leo was very helpful, respectful and professional. Answered all my questions about service for my truck.
Business response:
Thank you for taking the time to share your experience with our service team. We're delighted to hear that Leo provided you with such helpful and professional assistance when discussing your truck's service needs. It's wonderful to know that he took the time to thoroughly answer all of your questions with the respectful approach you deserved. Your positive feedback about the quality of service you received means a great deal to us at Frontier Ford, and we look forward to continuing to serve you and your vehicle in the future... read more
Had a great experience Dominic and Jesus did a great job. Had a great experience Dominic and Jesus did a great job. Got me in and out quickly.. thank you
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. It's fantastic that our staff provided you with such efficient service and got you in and out quickly. We truly appreciate you taking the time to share your positive feedback about the excellent job our team members did. Your satisfaction means everything to us at Frontier Ford, and we look forward to serving you again in the future.
Excellent service! Excellent service! We ordered the car by phone, filled out all docs digitally, and even had the car delivered to our home. Incredible and personable experience, can't ask for more from a dealership!
Business response:
Thank you for taking the time to share your wonderful experience with us! We're thrilled that the phone ordering process worked so well for you and that completing everything digitally made it convenient. It's fantastic to hear that having your vehicle delivered right to your home exceeded your expectations. Your kind words about our personable service truly mean the world to us at Frontier Ford. We're delighted we could provide such a seamless experience from start to finish!
the team was welcoming, and friendly throughout the the team was welcoming, and friendly throughout the transaction process, not too pushy, but helpful in making an offer that worked for us.
Business response:
We sincerely value your wonderful feedback about your experience with our team. It means so much to hear that our staff created a welcoming atmosphere and provided the right balance of assistance without being overly aggressive in their approach. We're thrilled that we could work together to find an arrangement that met your needs perfectly. Your kind words about our friendly service throughout your entire experience truly highlight what we strive for every day at Frontier Ford. Thank you for choosing us and for taking the t... read more
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,140 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.