Frontier Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.35,808 reviews
Select a rating
Scott Ohara's profile image
Scott Ohara 
8 years ago

Great Service 2nd visit was great! Thanks Eldin for the extra service Scott 

Business response:

We're glad you came back, Scott! Thanks for everything! 

Jonathan Pinney's profile image
Jonathan Pinney 
8 years ago

Great Setvice Mike in service was very knowledgeable on Diesel engines and had answers to every question I had . Very friendly staff and did my service and recall in a timely matter and I will definitely be back for future service 

Business response:

Jonathan, thank you for writing this fantastic review and giving our dealership such a high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. 

Stephanie R.'s profile image
Stephanie R. 
8 years ago

Efficient work; excellent customer service This was one of the best customer service experiences I've had anywhere. My service advisor was kind, efficient, and knowledgeable -- just what I needed when faced with an unexpected and inconvenient car problem. The team needed additional information from me to diagnose my car's issue, but they were quick to realize this and followed-up appropriately. I was kept informed about the progress of the repairs, and the repairs were completed well ahead of when I was expecting them. I wil... read more

Business response:

Thanks, Stephanie! We're glad we could make the purchasing experience easy and enjoyable. Give us a call if there's anything more that we can do! 

Vanessa Taitano's profile image
Vanessa Taitano 
8 years ago

basic oil change appt I know that the manufacturer has recommendations of when to do certain services to their vehicles. The employees do their jobs well by suggesting and also giving other options of how to split up the services so it isn't such a financial burden on us as consumers trying to take care of our cars. Always very friendly, and it even took less time than I thought and than was quoted. Glad they have wifi and I was able to chat with a financial advisor about a question I had. 

Business response:

Hey, Vanessa. Thanks for your review. We're glad that you enjoyed our facilities and we could provide you with a service well done. Let us know if there is any way that we can improve to earn 5 stars all around. Our customer feedback is very important to us, and we thank you again so much for your business! 

Jonathan Pinney's profile image
Jonathan Pinney 
8 years ago

Great service Mike from service was very knowledgeable on diesel trucks and did my service and recall in a very timely manner and will definitely be back in the future . 

Business response:

Thanks, Jonathan! We can't wait to see you again next time! 

Erik Loechner's profile image
Erik Loechner 
8 years ago

explorer sport service Fransisco explained everything well and let me know what i needed for my next service. Very happy. 

Business response:

We're glad that Francisco could make your visit a good one, Erik. Thanks for coming to Frontier Ford! 

Michael Atkinson's profile image
Michael Atkinson 
8 years ago

God experience Great service and experience and on time. Organized and thoughtful 

Business response:

Thanks, Michael! We work hard to provide a professional and efficient experience for our guests. Thanks for giving us a chance! 

Deborah Sadler's profile image
Deborah Sadler 
8 years ago

Great Experience The service was great, however (and this is a minor inconvenience), the Next Service appointment sticker had the current date and mileage instead of for my next service date and mileage. I will have to bring my car back in to correct. 

Business response:

Sorry about the little mistake, Deborah. We're glad the rest of your experience was great, though. Come back when you can and we'll make sure to fix it for you and give you a free wash. Thanks again! 

Jeffrey Esquibel's profile image
Jeffrey Esquibel 
8 years ago

Maintenance on car Thank you ford dealership , my mechanic and anyone else 

Business response:

Thanks, Jeffrey! It's always a pleasure to have you! 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 5,808 reviews. 

When is Frontier Ford open?

Frontier Ford is closed now. It will open tomorrow at 7:00 a.m.