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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.36,067 reviews
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Ross B's profile image
Ross B 
11 years ago

Great sales service with integrity My experience with Frontier Ford was terrific! They truly exceeded my expectations which had been lowered quite a bit by other dealers and sales people. After a week of research on consumer reports with car quote finder, several calls to dealers, and a few highly frustrating visits to dealers in my area, I was able to put together an amazing deal with Felicia at Frontier. She was incredibly kind and helpful every step of the way, she was responsive to my calls and e-mails. The staff I dealt... read more

Craig's profile image
Craig 
11 years ago

Pleasant Experience The experience was pleasant and my wife got a car she wanted. 

"JSKCAR"'s profile image
"JSKCAR" 
11 years ago

JSKCAR I bought one used car from Frontier Ford in Santa Clara, and it was very successful! Never had any problems with it, and it kept it's value very well when we sold it after about 60,000 miles. 

Topseeed's profile image
Topseeed 
11 years ago

Best deals, selection, and excellent service A++++ I am happy to give this dealer 5 stars. But for the weak presentation of stock on hand, the overall experience at Frontier Ford was the best in the Bay Area. I got a great deal using the rebates to knock off $4000 off the sticker price with no haggling whatsoever. The service was exceptional, including the finance guy who found me low percentage rate financing and the sales man (Dennis) who helped us by driving the new car home. The internet sales representative (Grecia) was... read more

Business response:

Thanks for your feedback. We try our best to make the shopping experience at Frontier Ford easy. It is not easy buying a car. We are glad you're happy with us and completely satisfied. 

Sheldon "Darth Dune" Chavan's profile image
Sheldon "Darth Dune" Chavan 
12 years ago

Awesome Customer Service I just bought a Ford Mustang Shebly GTO with some serious upgrades. Got a really fair price and was treated with respect. Stuart Gregory was excellent. He was as honest as any car salesman ever has been and really took care of me as a customer. They were careful with my car and the financing was quick for a dealership. Overall great experience. Thanks. 

Business response:

Thank you! We appreciate your feedback and hope you come back to visit us soon. 

John in Bay Area's profile image
John in Bay Area 
13 years ago

Pleasant purchasing experience, My wife and I just purchased a used car from this dealer and were quite pleased with the entire process. Despite the other two reviews we were offered the internet price immediately and were able to bargin a bit from there. The salesman, Majik, was very personable and made the sales process quite pleasant. Even the final purchasing paperwork, which in my experience can take a frustratingly long time at other dealers, was handled quickly and efficiently. I give the entire process high marks and... read more

Business response:

Thanks for your feedback. We try our best to continue to improve and get complete satisfaction here at Frontier Ford. We know we are not perfect, but we strive to be. Hope you're enjoying your vehicle still! Thanks again for your business. 

daniel.ruegemer's profile image
daniel.ruegemer 
a week ago

After bringing my vehicle for service, I received on the After bringing my vehicle for service, I received on the next day a call from used vehicle sales. The person was extremely rude and would not tell me their name, even though I asked several times. He just said he calls fromFrontier Ford and wants to sell me a new or used car with financing. I told him several times that I am not interested but he completely ignored me and said my vehicle is out of warranty- as if I would not know that. He even asked me if I'm still dri... read more

TOWNS-STREAM-5P's profile image
TOWNS-STREAM-5P 
a week ago

First experience with the service center was not a good First experience with the service center was not a good one. I scheduled my vehicle for an oil change. They had it all day and when I got it back, the oil change had not been done. I rescheduled the oil change, they picked up at 10am and I did not get it back. They had to keep it over night. They picked the vehicle up from my place of work which left me stranded there. I had to uber home and then uber back to work the next morning. I spent all day trying to figure out w... read more

Mrs. F's profile image
Mrs. F 
12 years ago

Horrible customer service I saw a car that I was really interested in and gave them a call. On the phone, I talked to a really nice lady and told her I would come in that evening. She said she would be there to help me. When I arrived, she was on her way out the door, and referred me to someone else. The guy was so unhelpful and could have had a better attitude. I expected him to try to sell me the car, I expected to hear more detailed information about the product and to offer me to take a test drive, like I other dealers I... read more

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 6,067 reviews. 

When is Frontier Ford open?

Frontier Ford is open now. It will close at 9:00 p.m.