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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Coordinator was supper helpful and kind in explaining Coordinator was supper helpful and kind in explaining things to me. They were also very lovely when my keys got locked in (probably by me).
Business response:
Thanks for your wonderful feedback! We're thrilled to hear that our coordinator was helpful and made your experience enjoyable, even in a tricky situation. Your kind words motivate us to keep providing excellent service!
I'm very happy with the service I received. I'm very happy with the service I received. Leo is always very helpful and keeps me updated regarding my car,
Business response:
Thanks! We're thrilled to hear you’re happy with our service. Leo truly goes above and beyond for our customers. Your feedback means a lot to us!
Always happy with the service I get from Frontier Ford. Always happy with the service I get from Frontier Ford. I'm very satisfied with how I'm treated.
Business response:
Thank you! We’re thrilled to hear you’re consistently satisfied with our service. Your positive experience means a lot to us, and we’re committed to keeping that standard high. We appreciate your support and look forward to serving you again soon!
Service was very good. Service was very good. Received the vehicle back a lot sooner than originally promised. Service writer was very friendly, handled my service request with professionalisim.
Business response:
Thank you for your fantastic review! We're thrilled to hear that you had a great experience and that our team met your expectations. Your feedback inspires us to keep providing top-notch service. Looking forward to serving you again!
Very satisfied with all services performed. Very satisfied with all services performed. Very professional and excellent work. Have been using their services every since 2016 when we purchased our 2017 explorer
Business response:
Thank you! We’re thrilled to hear you’ve been satisfied with our services since 2016. Your trust means a lot to us, and we look forward to continuing to provide you with excellent service for many more years to come!
Mike Marshall is the Best service advisor! Mike Marshall is the Best service advisor! So helpful and knowledgeable. Makes the experience comfortable for his customers
Business response:
Thanks for the fantastic feedback, Jennifer! We're thrilled to hear that Mike made your experience enjoyable with his expertise and support. We appreciate your kind words and look forward to serving you again soon!
Christian in sales is super! Christian in sales is super! He helped me a lot. He is very helpful and quick thinking.
Business response:
Thanks! We’re thrilled to hear about your positive experience with Christian. Our team is dedicated to providing top-notch service, and it’s great to know that his quick thinking made a difference for you. We appreciate your support!
Great dealership! Great dealership! I would recommend anyone to come to this location for servicing and any other car need.
Business response:
Thanks! We're thrilled to hear you had such a positive experience with us. Your recommendation means a lot, and we look forward to serving you again for all your car needs!
Service advisor was cordial and explained the service Service advisor was cordial and explained the service details clearly. He provided valuable advice on the recall notice for my vehicle and clearly explained available options. While overall service was good, I was very disappointed with the delivery. I was given a delivery window and told that the vehicle would be delivered to my home within the timeframe, but that did not happen. I had to make a trip to the service center to pick up my vehicle. This disrupted my plans fo... read more
Business response:
Thank you for your feedback. We're glad to hear you had a positive experience with our service advisor. We apologize for the delivery issue and understand how frustrating that can be. Your input helps us improve, and we appreciate you taking the time to share your thoughts.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,060 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open tomorrow at 7:00 a.m.