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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Very nice attention without being pushy, and I Very nice attention without being pushy, and I appreciated the way Beatriz stayed connected with me through the process.
Business response:
Thanks, Mark! We’re thrilled to hear you enjoyed your experience and appreciated Beatriz's approach. Providing attentive service without being pushy is our goal. We look forward to welcoming you back soon!
Excellent customer service and friendly staff. Excellent customer service and friendly staff. Quick response to repairs performed. Will recommend to friends.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us. We look forward to serving you and your friends again soon!
Had to negotiate on price and add-ons but team worked Had to negotiate on price and add-ons but team worked with us pretty well.
Business response:
Thanks for the great feedback! We're glad to hear our team made the negotiation process smooth for you. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again!
I worked with Christian mostly and Sinbad. I worked with Christian mostly and Sinbad. Christian was responsive throughout the transaction and followed through. He was attentive from the beginning all the way through setting up the vehicle at the end. They both were able to get me the car I wanted at a price we could agree on. The car I purchased was a little more car than I was looking to get; however they would have found another one if that it was I chose to do. All in all it was a great experience and I am very happy with... read more
Business response:
Thanks! We’re thrilled to hear about your positive experience with Christian and Sinbad. It's great that they could help you find the perfect car at the right price. Enjoy your new ride, and we appreciate your feedback!
Purchased CPO from Frontier 3 years ago and Frank has Purchased CPO from Frontier 3 years ago and Frank has been my Service Advisor from the first service. Fantastic communication and follow up - I’m always taken care of quickly and efficiently. Huge thanks to Frank!
Business response:
Tthanks for the amazing review! We're thrilled to hear that Frank has provided you with excellent service and communication. Your satisfaction is our priority, and we appreciate your loyalty over the years. We’ll be sure to pass along your kind words to Frank!
Beatriz literally put in the extra mile to help me decide Beatriz literally put in the extra mile to help me decide which car to get
Business response:
Thank you, Salomon! We're thrilled to hear that Beatriz went above and beyond for you. Your satisfaction means the world to us, and we're glad you found the perfect car. Enjoy your new ride!
Good job listening to my issue, quick service. Good job listening to my issue, quick service. Good communication along the process, service was faster than expected.
Business response:
Thanks, Sean! We’re thrilled to hear you had a positive experience with our team. Your feedback on our communication and quick service means a lot to us. We’re always here to help and appreciate your support!
finance department did not give us the forms we signed. finance department did not give us the forms we signed. I see that you need 15 words.
Business response:
Thanks for your feedback! We apologize for the confusion with the forms and will ensure the finance department addresses this issue promptly. Your input helps us improve!
My advisor seemed good. My advisor seemed good. Maybe he didn't fully look at my work to be done or It might be the system not informing him what I needed things taken care o for the truck. 2 days later I got a txt saying I had leaking from transmission cap/ rear differentials needed to be checked. This seemed like it needed be handle that day. As of right now I can't bring the truck back in. So hopefully my truck doesn't break down. Would have been nice to been called and informed of this when my truck was in the shop. I do... read more
Business response:
Thanks for your feedback. We're glad to hear you had a good experience with your advisor. We understand your concerns about communication and will work on improving our system to ensure timely updates. Your input helps us enhance our service, and we appreciate you sharing it.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,838 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.