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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
The sale team, management and finance were all very The sale team, management and finance were all very pleasant. Especially Abdalla. She was very kind and patient
Business response:
Thanks for your fantastic review! We're thrilled to hear you had a great experience with our team, especially Abdalla. We pride ourselves on providing excellent service, and your feedback means a lot to us. Looking forward to serving you again!
Frank was awesome. Frank was awesome. I threw something at him that wasn't even fixable. True Professional!
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Frank impressed you with his professionalism, even with a tough challenge. Your support means a lot to us!
Leo Caudillo was very helpful in pointing out I had Ford Leo Caudillo was very helpful in pointing out I had Ford credits I could use for payment. They had been available for years but no one else had suggested how to use them.
Business response:
Thank you for sharing your experience! We’re delighted to hear that Leo provided such helpful and insightful service. It’s great to know he went the extra mile to inform you about your Ford credits and how they could be utilized—something that had been overlooked in the past. Your satisfaction is our priority, and we’re so pleased Leo could make your visit a positive one. If you have any other questions or need further assistance, don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you agai... read more
High level of customer service. High level of customer service. Very rapid response to online inquiries, and very efficient communication.
Business response:
Thank you for your kind words! We're thrilled to hear that you experienced high-level customer service and efficient communication with our team. We strive to provide prompt and helpful responses to all inquiries, and it's great to know that we met your expectations. If you need anything else, don't hesitate to reach out. We look forward to assisting you again soon!
Very fast & efficient! Very fast & efficient! I was in & out within an hour & an half after completing the online application which made the process easy. Anything I was missing they were so patient with me while I found it. I felt bad for keeping them after closing time but they were super accommodating to make sure we finished everything correctly before I left.
Business response:
Thanks for your awesome review! We’re thrilled to hear that you found the process quick and our team accommodating. We strive to make things easy for our customers, and your feedback means a lot to us. Looking forward to serving you again!
Nice purchasing experience. Nice purchasing experience. Did not feel pushed in any way and very accommodating on multiple test drives.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive purchasing experience and felt comfortable throughout the process. It's great to know that we were able to accommodate your test drive requests. We appreciate your feedback and hope to assist you again in the future!
Just perfect from entrance to exit. Just perfect from entrance to exit. Very detailed and very through work, very well walkthrough and informed the entire process
Business response:
Joseph, we’re thrilled to hear you had such a positive experience! Our team strives to provide thorough and informative service, and it’s great to know we met your expectations. Thank you for your kind words and support!
Raymond is a joy to do business with. Raymond is a joy to do business with. Nothing short of a shining star representative of ford service department. Not only resolved my issue same day with no appointment, but checked my ford points and used them to cover the charges (with my permission). Big thanks to Raymond, guys like him make me happy to use dealership service.
Business response:
Max, we’re thrilled to hear about your great experience with Raymond! Our team strives to provide exceptional service, and it’s fantastic to know he made a positive impact. Thank you for your kind words and for choosing us for your Ford service. We appreciate your support!
Frank has been my service writer since day one. Frank has been my service writer since day one. He is quick to update me and I find his ability to explain issues as they may occur to be top of the line.
Business response:
Thanks for the fantastic feedback, Jeff! We're thrilled to hear that Frank has provided you with exceptional service. His communication skills are indeed a valuable asset, and we're glad you're satisfied. We appreciate your support and look forward to continuing to serve you!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,838 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.