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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.35,838 reviews
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BCM015's profile image
BCM015 
10 months ago

I’ve been coming here for years. I’ve been coming here for years. Never had a problem. Will definitely be back for my next service. 

Business response:

Thanks for your loyalty! We're thrilled to hear you've had such a positive experience over the years. Your support means the world to us, and we can't wait to welcome you back for your next service! 

manuel.gtz's profile image
manuel.gtz 
10 months ago

They took care of the issue. They took care of the issue. Parts procurementbis slow, but not on them, I guess. All good. 

Business response:

Thank you for your positive feedback, Manuel! We’re glad to hear your issue was resolved. We appreciate your understanding regarding the parts procurement process. Your satisfaction means a lot to us, and we're here to help whenever you need! 

jburroughs95's profile image
jburroughs95 
10 months ago

Service reps stopped and helped me out of a jamb by Service reps stopped and helped me out of a jamb by re-setting an automatic window function that - had been left non corrected- would have literally left me out in the rain with a window that would not stay closed. They saved the day for me. Absolute courtesy and professionalism. Thank you JB 

Business response:

Thank you for your kind words! We're thrilled to hear our team was able to assist you and ensure your comfort. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Stay dry out there! 

phyllis_knowlton's profile image
phyllis_knowlton 
10 months ago

Job was done well. Job was done well. Service personnel were helpful. I was also very impressed that they bring my car to my home after it’s finished 

Business response:

Phyllis, we’re thrilled to hear you had such a positive experience! Our team works hard to provide great service, and we're glad you appreciated the convenience of home delivery. Thanks for sharing your feedback! 

JSTEFFENSON's profile image
JSTEFFENSON 
10 months ago

My service advisor Frank is great at his job. My service advisor Frank is great at his job. He is the reason I continue to come back. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that Frank has made such a positive impact on your experience. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. Looking forward to seeing you again soon! 

RONGALVEZ21's profile image
RONGALVEZ21 
11 months ago

Good people. Good people. I appreciate their efforts, customer service and much more. I recommend their business. 

Business response:

Thanks! We’re thrilled to hear you had a great experience. Our team works hard to provide excellent service, and your recommendation means a lot. We look forward to serving you again! 

JMC345's profile image
JMC345 
11 months ago

Outstanding service. Outstanding service. Vehicle was taken care nicely. Lyft drop off AND they dropped my vehicle off at my residence. They go the extra mile for your Ford. Highly recommend 

Business response:

Thanks! We’re thrilled to hear you had such a positive experience. Going the extra mile is what we strive for, and your recommendation means the world to us. We look forward to serving you again! 

kareinfreehill's profile image
kareinfreehill 
11 months ago

Beatrice was wonderful to work with. Beatrice was wonderful to work with. I didn’t care to go to pay for the car though and Jack over pressured to buy into extra coverage and fees. We said no twice and he continued to press. I didn’t care for that. But overall the experience was smooth and we are excited for the new car. 

RJOHNSON9371's profile image
RJOHNSON9371 
11 months ago

The service personnel answered questions thoughtfully and The service personnel answered questions thoughtfully and gave satisfying prompt service throughout to the cashier. 

Business response:

We’re thrilled to hear you had such a positive experience! Our team takes pride in providing thoughtful and prompt service. Thank you for your kind words—they motivate us to keep delivering great experiences! 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 5,838 reviews. 

When is Frontier Ford open?

Frontier Ford is open now. It will close at 8:00 p.m.