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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Frankie was awesome. Frankie was awesome. Easy to deal with kept me informed through out the day. Beginning to end was a breeze
Business response:
Thanks for sharing your experience! We're thrilled to hear that Frankie made your experience seamless and kept you informed. Your feedback motivates us to keep delivering top-notch service. Looking forward to serving you again!
Good service, friendly managers, no complaints! Good service, friendly managers, no complaints! Would 100% recommend for anyone shopping around for a vehicle
Business response:
Thanks for your fantastic feedback! We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to helping more customers find their perfect vehicle!
The technician who worked on my car prior to this The technician who worked on my car prior to this appointment (not Frank) lost my wheel lock key. We had to pay $110 for another one. That's not fair. If your people lose a part, the customer should not have to pay to replace the part.
Business response:
We understand how frustrating it can be to deal with additional expenses, especially in situations like this. We strive to provide a seamless and transparent experience, and it’s concerning to hear that this issue occurred. To ensure your concerns are fully addressed, please reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.
Every time I service my vehicles at Frontier Ford I Every time I service my vehicles at Frontier Ford I receive excellent communication and great customer service. Thank you!
Business response:
Thank you for your fantastic review! We’re thrilled to hear you consistently enjoy excellent communication and customer service at Frontier Ford. Your satisfaction is our top priority, and we look forward to serving you again!
nice people and professional, very good job with their nice people and professional, very good job with their own work and responsibility, worthy to trust
Business response:
Thanks, Lawrence! We’re thrilled to hear you had a positive experience. Our team takes pride in being professional and trustworthy, so your feedback means a lot. We look forward to continuing to deliver great service!
Friendly sales staff and I got a good black Friday deal. Friendly sales staff and I got a good black Friday deal. I would definitely consider them for my next Ford purchase
Business response:
Thanks, Conan! We're thrilled to hear you had a great experience with our sales team and scored an awesome Black Friday deal. We appreciate your support and look forward to helping you with your next Ford purchase!
Cristian was straightforward and knew when to speak and Cristian was straightforward and knew when to speak and when to listen. Nick couldn't have been more accommodating and Jack made sure all the options were completely explained. Another amazing experience at Frontier Ford!!
Business response:
We’re thrilled to hear about your amazing experience! Our team strives to provide exceptional service, and it’s great to know Cristian, Nick, and Jack made a positive impact. Thank you for sharing your thoughts and for choosing Frontier Ford! We look forward to seeing you again.
It is very easy to work with Frontier Ford. It is very easy to work with Frontier Ford. It is a seamless process to schedule a service appointment, and the service advisors are quite helpful.
Business response:
Thank you! We're thrilled to hear that you had a seamless experience with our service team. We strive to make the process as smooth as possible, and your feedback means a lot to us. Looking forward to seeing you again soon!
Great service and especially appreciate Frank Puga. Great service and especially appreciate Frank Puga. He always arranges for my vehicle to be delivered after service.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that Frank's service made a positive impact. We’ll be sure to share your kind words with him. Looking forward to serving you again!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,838 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.