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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Very smooth, really liked the lift home ancc do having Very smooth, really liked the lift home ancc do having the car delivered later that day. Would affect where I buy my next cat
Business response:
We're thrilled to hear you had a smooth experience! It’s great to know that our services are influencing your future car purchases. Thanks for sharing your feedback; we appreciate your support!
I needed an old change service and made an early morning I needed an old change service and made an early morning appointment I was there about 90 minutes. The Employee who helped me offered to take care of the recall service at the same visit but I did not have time to stay. They offered a ride home and to return my vehicle to me but I did not have time for that service-nice touch though. Thank you!
Business response:
Thanks for the awesome feedback! We're thrilled to hear you had a great experience with our team. We always strive to provide excellent service and appreciate you recognizing our efforts. Hope to see you again for that recall service when you have more time!
Excellent customer service Victor at finance was so Excellent customer service Victor at finance was so nice. Raul was so helpful Thank you for helping me
Business response:
We’re thrilled to hear about your positive experience! It's great to know that Victor and Raul made such a positive impact. Our team is dedicated to providing excellent service, and your feedback truly motivates us. Thank you for sharing!
Fast friendly service on time delivery of service clean Fast friendly service on time delivery of service clean property and close to my home
Business response:
Thank you for your kind words, George! We're thrilled to hear you enjoyed our fast and friendly service. Your satisfaction is our priority, and we're glad our location worked out for you. We look forward to serving you again soon!
Leo gives us an honest evaluation of our service Leo gives us an honest evaluation of our service requirements Everytime our vehicles are in. Meaning, he does not try to over exaggerate the service we need. Leo can be trusted.
Business response:
Thanks! We’re thrilled to hear that you trust Leo's honest evaluations. Providing reliable service is our priority, and we appreciate your recognition of his commitment. Your support means a lot to our team!
Edward my service advisor was extremely helpful and very Edward my service advisor was extremely helpful and very professional. I will continue to have my vehicle serviced at this location.
Business response:
Thank you! We're thrilled to hear that Edward provided you with excellent service. Your continued support means a lot to us, and we look forward to seeing you again for your vehicle needs!
Great service and great experience. Great service and great experience. Really like the text communication with photos and explanation of what is needed
Business response:
Thanks! We're thrilled to hear you had a great experience and appreciated our text communication. We strive to keep things clear and convenient for our customers. Your feedback means a lot to us!
Siento que hace falta más motivación del personal para Siento que hace falta más motivación del personal para trabajar es la tercera vez que traigo mi unidad
Business response:
Apreciamos tu lealtad y entendemos tus inquietudes. Estamos comprometidos a mejorar la motivación y el servicio de nuestro equipo. Tus opiniones son invaluables mientras nos esforzamos por mejorar la experiencia para todos nuestros clientes.
The dealership service department applied inspect and The dealership service department applied inspect and clean/reassemble procedure on my focus EV to eliminate the spurious latch-in of an “emergency stop fault”. The fault has returned. Two weeks later and $900 poorer I need a fix for this apparent software glitch problem. Whatever the source of this fault is it does not seem to be associated with any loss of function/serviceability of the vehicle. . (Upon reset, all ok/ no problems). I need software support. As a design e... read more
Business response:
We appreciate your insights on the software glitch and understand your concerns. Please know that our team, led by Kevin Bettencourt, our Service Director, is here to support you and is committed to finding a solution. You’re welcome to reach out to Kevin directly at 408-241-1800 for any further assistance.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,837 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.