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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I had a very nice experience with the help of Amalia to I had a very nice experience with the help of Amalia to proceed the trade-in of my old car for an EV SUV.
Business response:
We're thrilled to hear you had a great experience with Amalia! Transitioning to an EV SUV is an exciting step, and we're glad we could assist you. Thank you for your positive feedback!
Quick service. Quick service. Everything I needed was done fast and clean great job to the workers
Business response:
Thank you for your positive feedback! We're glad to hear that our team provided quick and efficient service. Your appreciation for their hard work means a lot to us. We look forward to serving you again!
Jose provided stellar services! Jose provided stellar services! Thank you for all that you do to maintain our cars in great standing!
Business response:
Thanks, Tom! We’re thrilled to hear you had a great experience with Jose. Our team is dedicated to keeping your vehicles in top shape, and your kind words motivate us to keep doing our best. We appreciate your support!
Quick, Friendly, and appropriate explanation for the Quick, Friendly, and appropriate explanation for the purchasing. Only one minor issue was taking longer time to receive copy of agreements after purchasing.
Business response:
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Very nice attention without being pushy, and I Very nice attention without being pushy, and I appreciated the way Beatriz stayed connected with me through the process.
Business response:
Thanks, Mark! We’re thrilled to hear you enjoyed your experience and appreciated Beatriz's approach. Providing attentive service without being pushy is our goal. We look forward to welcoming you back soon!
Excellent customer service and friendly staff. Excellent customer service and friendly staff. Quick response to repairs performed. Will recommend to friends.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us. We look forward to serving you and your friends again soon!
Had to negotiate on price and add-ons but team worked Had to negotiate on price and add-ons but team worked with us pretty well.
Business response:
Thanks for the great feedback! We're glad to hear our team made the negotiation process smooth for you. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again!
finance department did not give us the forms we signed. finance department did not give us the forms we signed. I see that you need 15 words.
Business response:
Thanks for your feedback! We apologize for the confusion with the forms and will ensure the finance department addresses this issue promptly. Your input helps us improve!
My advisor seemed good. My advisor seemed good. Maybe he didn't fully look at my work to be done or It might be the system not informing him what I needed things taken care o for the truck. 2 days later I got a txt saying I had leaking from transmission cap/ rear differentials needed to be checked. This seemed like it needed be handle that day. As of right now I can't bring the truck back in. So hopefully my truck doesn't break down. Would have been nice to been called and informed of this when my truck was in the shop. I do... read more
Business response:
Thanks for your feedback. We're glad to hear you had a good experience with your advisor. We understand your concerns about communication and will work on improving our system to ensure timely updates. Your input helps us enhance our service, and we appreciate you sharing it.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,311 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open at 9:00 a.m.