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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Leo did a great job. Leo did a great job. Will take my car back to him. Bonnie and Leo are great they deserve raises!
Business response:
Thanks for your fantastic feedback! We're thrilled to hear that Leo and Bonnie made such a positive impression. We'll be sure to share your kind words with the team. Looking forward to seeing you again soon!
The person who assists us has a good customer service. The person who assists us has a good customer service. He explained well what happened to our car. He is excellent.
Business response:
Thank you! We're thrilled to hear you had a great experience with our team. Providing excellent customer service is our top priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
There were some issues. There were some issues. However, they were remedied. Edward is absolutely amazing & his level customer service made up for some of the problems that occured.
Business response:
Thank you for your feedback! We appreciate your understanding regarding the issues you encountered, and we're glad to hear that Edward's exceptional customer service helped make things right. Our team is dedicated to ensuring a positive experience, even when challenges arise. Your comments are valuable to us, and we’re committed to continuous improvement. We look forward to serving you better in the future!
Outstanding customer service, was pleased that the person Outstanding customer service, was pleased that the person who sold me the car was always available le and willing to negotiate with me
Business response:
Thanks for the fantastic review, Andrew! We're thrilled to hear you had such a positive experience with our team. Our goal is to make the car-buying process as smooth as possible, and it's great to know we hit the mark for you. Enjoy your new ride!
The service Leo provides is exceptional! The service Leo provides is exceptional!!! Service was completed ahead of time and the work performed was fully explained.
Business response:
Thanks for the fantastic review, Bob! We're thrilled to hear that Leo exceeded your expectations and delivered exceptional service. Your feedback means a lot to us, and we look forward to serving you again!
Good prompt service. Good prompt service. I was told a time of completion and it was complete at that time
Business response:
Thank you for your feedback! We're glad to hear the service met your expectations. We're always looking to improve, so please let us know how we can make your next experience a five-star one. Feel free to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.
Is where I purchased my Bronco. Is where I purchased my Bronco. I’ve had only good experienced. They are very helpful and courteous
Business response:
Thanks! We're thrilled to hear about your positive experience and that you found our team helpful and courteous. Enjoy your new Bronco, and we look forward to serving you again in the future!
Everything was fine until it was time to get my truck Everything was fine until it was time to get my truck back, it was to be delivered back to me at 1:00 pm but didn’t make it back until just before 4:00 pm. My truck was done at 11:55.
Business response:
Thanks for your feedback! We’re glad to hear everything else went well. We apologize for the delay in returning your truck and appreciate your patience. Your experience is important to us, and we'll work on improving our delivery times.
Purchased Lightning here Oct 1922. Purchased Lightning here Oct 1922. Had a lot of go around to get it. Did recall items but still waiting on parts to fix the tailgate fault always on.
Business response:
Robin, we appreciate your patience as we work on securing the parts for your tailgate. For further assistance, please feel free to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800. We're here to help!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,837 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open at 10:00 a.m.