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Frontier Ford

4.3

About this business

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.35,837 reviews
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ACHILLESSANTACLARA's profile image
ACHILLESSANTACLARA 
a year ago

Great customer service easy smooth, highly recommended. Great customer service easy smooth, highly recommended. I service all my companies car at the dealership piece of mind 

Business response:

Thanks! We're thrilled to hear you had a smooth experience with our customer service. Your recommendation means a lot to us, and we're glad to provide peace of mind for your company's car servicing. We look forward to serving you again! 

LMIER's profile image
LMIER 
a year ago

Service was fast. Service was fast. Staff was ready to work and complete my car service faster than expected. 

Business response:

Thanks! We're thrilled to hear you had a great experience with our team. Fast service is what we aim for, and it's awesome to know we exceeded your expectations. We appreciate your feedback! 

YOGIFIED's profile image
YOGIFIED 
a year ago

I have been dealing with Frontier Ford since 1994. I have been dealing with Frontier Ford since 1994. We have bought 3 new vehicles from them. They have serviced our vehicles when I couldn’t. They have hired many of my former auto shop students. Good work done on time at a fair price. We are pleased with Frontier Ford. 

Business response:

Thank you for your amazing feedback! We’re thrilled to hear about your long-standing relationship with us and appreciate your support over the years. It’s great to know our service and team have made a positive impact. Looking forward to continuing to serve you! 

LESLIEGRAY645's profile image
LESLIEGRAY645 
a year ago

They went above and beyond. They went above and beyond. Replaced the battery for free, no hassles. They knew I was out of town and had groceries in the trunk and they fixed it in a rush so I could get the car before closing. I was very pleased. 

Business response:

Thanks for sharing your experience, Leslie! We're thrilled to hear that our team could help you out quickly and make your day a little easier. Your satisfaction means a lot to us, and we appreciate your kind words! 

XUEMIAO's profile image
XUEMIAO 
a year ago

Thomas is very patient and knowledgeable and professional Thomas is very patient and knowledgeable and professional and goes above and beyond our expectations. Excellent! 

Business response:

Thanks! We’re thrilled to hear about your positive experience with Thomas. His dedication and expertise truly make a difference. Your feedback motivates our team to keep exceeding expectations. We look forward to serving you again! 

KANAKA4's profile image
KANAKA4 
a year ago

Great service department. Great service department. I have been taking my Fords to Frontier for many years. Convenient location, easy to make service appointments and friendly knowledgeable staff. 

Business response:

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our service department. Our team strives for convenience and top-notch service, and it’s great to know we've met your expectations over the years. We look forward to seeing you again! 

donmarw's profile image
donmarw 
a year ago

I always get good, friendly and professional service. I always get good, friendly and professional service. I have been taking my car here since 2014. 

Business response:

Thank you for your fantastic review! We're thrilled to hear you've enjoyed our friendly and professional service since 2014. Your loyal support means the world to us, and we look forward to continuing to serve you and your car for years to come! 

Jimwilkins817's profile image
Jimwilkins817 
a year ago

My service was done very quickly wanted to charge 80. My service was done very quickly wanted to charge 80.00. Dollars to change wiper blades something that I would think be under the service plan 

Business response:

Thanks for your feedback, Jim! We're glad to hear your service was quick. We understand your concerns about the wiper blade charge and appreciate your input. We're always looking to improve our offerings, so your comments are valuable to us. 

lpetty0's profile image
lpetty0 
a year ago

Dealer and service center was professional and Dealer and service center was professional and communicative. I brought my brand new Mustang back in because the hood had some issues with the paint and the front bumper was not aligned very well. The service department correctly identified that both were factory problems. They had the hood repainted, which was great. Unfortunately, they didn't feel there was much they could do with the front bumper, since they said SOME of the other mustangs on the lot had the same issue. That ... read more

Business response:

Thanks for your feedback! We're glad to hear you found our team professional and that we addressed the hood issue effectively. We appreciate your thoughts on the bumper alignment and will share your concerns with Ford. Your experience is important to us, and we’ll strive to improve. 

Frequently asked questions about Frontier Ford

How is Frontier Ford rated?

Frontier Ford has a 4.3 star rating with 5,837 reviews. 

When is Frontier Ford open?

Frontier Ford is closed now. It will open at 10:00 a.m.