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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
My new Edge had issue with not accelerating smoothly My new Edge had issue with not accelerating smoothly after slowing down. I called Leo, who has been my service advisor for years, Leo helped me thru this process to have it diagnosed and fixed. It was covered under warranty. Thank you Leo and the transmission specialist at Ford! The Edge is running great again.
Business response:
Thanks for the fantastic review! We’re thrilled to hear that Leo and our transmission specialist took great care of your Edge. It's always our goal to provide excellent service and ensure your vehicle runs smoothly. Enjoy your drive!
First, I want to start by THANKING to Mr. First, I want to start by THANKING to Mr. Kevin Stitch . A great professional person. He is an awesome persona , Great Manager at FRONTIER FORD Santa Clara Ca . Man of principles . I purchased a car at frontier Ford and I had some issues with my car, but thanks to Mr. Kevin he fixed everything. He saw the problem. I’ll recommend Mr. Kevin to any customer at any time . I know for sure that he will do his best and he will give you a good deal. If I ever go back, I will go back to him. ... read more
Business response:
Victor, we’re thrilled to hear about your great experience with Kevin! His commitment to customer satisfaction truly shines through, and it’s wonderful to know he took care of your needs. Thanks for your recommendation, and we look forward to welcoming you back to Frontier Ford!
Easy process, Sinbad, Beatrice, and Victor were all very Easy process, Sinbad, Beatrice, and Victor were all very easy to work with great lines of communication.
Business response:
Thank you! We're thrilled to hear you had a great experience with Sinbad, Beatrice, and Victor. Clear communication is key for us, and we appreciate your positive feedback. Looking forward to serving you again!
The staff was professional and polite. The staff was professional and polite. They offered assistance getting me to and from the dealership.
Business response:
Thanks for your feedback, Arthur! We're thrilled to hear that our staff provided you with professional and polite assistance. Your experience matters to us, and we look forward to serving you again in the future!
I liked that I was able to get into my appointment time I liked that I was able to get into my appointment time smoothly and the recall work was done efficiently.
Business response:
Thanks for your kind words, Alice! We're thrilled to hear that you had a smooth appointment experience and that our team was efficient in completing your recall work. Your satisfaction is our priority, and we look forward to serving you again!
I came in wanting to test drive & possibly buy a 2025 I came in wanting to test drive & possibly buy a 2025 Ford Explorer. Mae Marrufo took care of me immediately & since Frontier Ford had exactly the model I wanted, I left with the brand new Explorer same-day!
Business response:
Thanks for sharing your experience! We're thrilled to hear that Mae provided you with excellent service and that you found your perfect 2025 Ford Explorer. Enjoy your new ride, and we look forward to seeing you again!
The people are very accommodating and very respectful . The people are very accommodating and very respectful . They give great deals and advices that can help in choosing the right car for your needs .
Business response:
Thanks! We're thrilled to hear you had a great experience with our team. Providing excellent service and tailored advice is what we strive for. Your support means a lot to us!
Ivan did a phenomenal job helping me out. Ivan did a phenomenal job helping me out. He took care of me and made the process smooth and seamless. Please give him a raise!
Business response:
Thank you! We're thrilled to hear about your positive experience with Ivan. We strive for seamless service, and your feedback means a lot to us. We'll make sure to recognize Ivan for his outstanding work!
All your service writers have top notch customer service! All your service writers have top notch customer service! Especially Edward! I'm not happy how it was, but so happy with the service Thank you 👍
Business response:
Thanks! We're thrilled to hear you had a great experience with our service team, especially Edward. Your feedback helps us improve, and we appreciate your support. Looking forward to serving you again!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,060 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.