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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Always provides great service. Always provides great service. Leo was very helpful, and made all service options easy to understand.
Business response:
Thanks for your fantastic review, Anastasia! We're thrilled to hear that Leo made your experience easy and enjoyable. We appreciate your support and look forward to serving you again soon!
Work done as required, the only delay was from AAA Work done as required, the only delay was from AAA Insurance not keeping up with status of approval process.
Business response:
Thank you for your review! We're glad to hear that the work was completed as required. We understand how frustrating it can be when delays occur due to third-party processes like insurance approvals. If you have any further questions or need assistance, please feel free to reach out. We appreciate your understanding and look forward to serving you again!
Thank you Leo for the service on 2011 Escape (bling). Thank you Leo for the service on 2011 Escape (bling). And thank you for fixing my front right side bumper as well. Job well done.
Business response:
We’re thrilled to hear you had a great experience with Leo! It’s fantastic to know you’re happy with the service on your 2011 Escape and the bumper repair. Your feedback means a lot to us—thanks for sharing!
I always feel like I can trust this place. I always feel like I can trust this place. Edward stays in touch throughout the entire repair process. The pictures and videos he sends are very helpful explaining the issue at hand. Repairs are the worst, but the professionalism at the dealership is worth the extra cost.
Business response:
Thanks, Karl! We’re thrilled to hear you had such a positive experience with Edward. Keeping our customers informed is a top priority, and it’s great to know you found the updates helpful. We appreciate your trust in us and look forward to serving you again!
Had the tires mounted at the dealership. Had the tires mounted at the dealership. It was all in all a smooth and reasonably priced experience thanks to Frank (even though the wait was a bit longer than expected).
Business response:
We're glad to hear you had a smooth experience with us. We appreciate your patience during the wait and will continue working to improve our service. Hope to see you again soon!
Mi experiencia asido muy bueno el personal muy amable Mi experiencia asido muy bueno el personal muy amable luego te atienden te preguntan que tipo de carro quieres y si eyos no lotienen eyos al otro día telo consiguen estoy muy satisfecho por mi carro que compre gracias . Beatriz
Business response:
¡Cecilio, gracias por tus fantásticos comentarios! Nos emociona saber sobre tu experiencia positiva y la dedicación de nuestro equipo para ayudarte a encontrar el auto perfecto. ¡Disfruta de tu nuevo vehículo, y esperamos poder servirte nuevamente en el futuro!
The service was excellent. The service was excellent. My battery died and they fit me in during the middle of the day. The service was very fast and Frank was very helpful.
Business response:
Thanks for the fantastic review! We're thrilled to hear that Frank and our team provided you with quick and helpful service. Your satisfaction means a lot to us, and we’re here to help whenever you need!
The service rep came to check us in almost immediately The service rep came to check us in almost immediately after we drove up, and the car was ready to be picked up in a very short time.
Business response:
We’re thrilled to hear about your quick check-in and efficient service. Our team works hard to ensure everything runs smoothly, and your feedback means a lot. We look forward to serving you again!
I had to have AAA take my Escape in to Frontier Ford. I had to have AAA take my Escape in to Frontier Ford. As usual Frontier took outstanding care of our Escape. Our service advisor, Leo Caudill, took wonderful care of us. He updated us on the work that had to be done. On completion he called & took our credit card over the phone & had our car delivered. We appreciate the care that Frontier takes of their customers.. my escape runs like new. We are very pleased.
Business response:
We're thrilled to hear that Leo and the Frontier Ford team provided you with top-notch service. It's always our goal to keep your Escape running like new. We appreciate your kind words and look forward to serving you again!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,837 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open at 10:00 a.m.