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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Leo gives us an honest evaluation of our service Leo gives us an honest evaluation of our service requirements Everytime our vehicles are in. Meaning, he does not try to over exaggerate the service we need. Leo can be trusted.
Business response:
Thanks! We’re thrilled to hear that you trust Leo's honest evaluations. Providing reliable service is our priority, and we appreciate your recognition of his commitment. Your support means a lot to our team!
Edward my service advisor was extremely helpful and very Edward my service advisor was extremely helpful and very professional. I will continue to have my vehicle serviced at this location.
Business response:
Thank you! We're thrilled to hear that Edward provided you with excellent service. Your continued support means a lot to us, and we look forward to seeing you again for your vehicle needs!
Great service and great experience. Great service and great experience. Really like the text communication with photos and explanation of what is needed
Business response:
Thanks! We're thrilled to hear you had a great experience and appreciated our text communication. We strive to keep things clear and convenient for our customers. Your feedback means a lot to us!
Siento que hace falta más motivación del personal para Siento que hace falta más motivación del personal para trabajar es la tercera vez que traigo mi unidad
Business response:
Apreciamos tu lealtad y entendemos tus inquietudes. Estamos comprometidos a mejorar la motivación y el servicio de nuestro equipo. Tus opiniones son invaluables mientras nos esforzamos por mejorar la experiencia para todos nuestros clientes.
I have taken my car here for a number of years and for I have taken my car here for a number of years and for the past 4 to 5 years I've worked with Leo. He is polite and professional. He is quick to keep me informed of what is going on with my car. The service team is nice and polite. I will continue to bring my car here and work with Leo for any maintenance or repairs my car will need.
Business response:
Thank you! We’re thrilled to hear about your positive experiences with Leo and our service team. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch service for all your car maintenance and repair needs!
Friendly staff, clean facility Easy to deal with. Friendly staff, clean facility Easy to deal with. Our saleman"Ky" was very nice and helpfull
Business response:
Thanks! We're thrilled to hear you had a great experience with our friendly staff and found the facility clean. Ky will be happy to know he made a positive impact. We appreciate your feedback and look forward to seeing you again soon!
Completed service I requested (catalytic converter Completed service I requested (catalytic converter change), gave me several additional service options via text that they identified as well (I chose a couple, not all). Delivered my truck upon completion, was able to use my Ford points to help reduce the overall cost as well. Miguel communicated with me throughout via phone and email.
Business response:
Thank you! We’re thrilled to hear you had a great experience with your catalytic converter change. It’s fantastic that Miguel kept you informed and that you could use your Ford points. We appreciate your feedback and look forward to serving you again!
My new Edge had issue with not accelerating smoothly My new Edge had issue with not accelerating smoothly after slowing down. I called Leo, who has been my service advisor for years, Leo helped me thru this process to have it diagnosed and fixed. It was covered under warranty. Thank you Leo and the transmission specialist at Ford! The Edge is running great again.
Business response:
Thanks for the fantastic review! We’re thrilled to hear that Leo and our transmission specialist took great care of your Edge. It's always our goal to provide excellent service and ensure your vehicle runs smoothly. Enjoy your drive!
First, I want to start by THANKING to Mr. First, I want to start by THANKING to Mr. Kevin Stitch . A great professional person. He is an awesome persona , Great Manager at FRONTIER FORD Santa Clara Ca . Man of principles . I purchased a car at frontier Ford and I had some issues with my car, but thanks to Mr. Kevin he fixed everything. He saw the problem. I’ll recommend Mr. Kevin to any customer at any time . I know for sure that he will do his best and he will give you a good deal. If I ever go back, I will go back to him. ... read more
Business response:
Victor, we’re thrilled to hear about your great experience with Kevin! His commitment to customer satisfaction truly shines through, and it’s wonderful to know he took care of your needs. Thanks for your recommendation, and we look forward to welcoming you back to Frontier Ford!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,311 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open at 9:00 a.m.