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Frontier Ford

4.3

Car Dealers
Santa Clara, CA

About this business

Automotive Car Dealers

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	8:00 a.m. to 9:00 p.m.
Sun	10:00 a.m. to 8:00 p.m.

4.35,837 reviews

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MIKESAWULSKI

a year ago

I've been here before and the experience hasn't been I've been here before and the experience hasn't been good. This time, however, it was pretty good. My service contact, Edward, was articulate and set reasonable expectations up front. The waiting room had a great espresso machine that offered all kinds of drinks. Furniture was comfortable enough to work from my laptop. It wasn't too busy, so things went smoothly. I'm happy to see they've improved the experience for customers.

Business response:

Thanks for your feedback! We're thrilled to hear about your positive experience this time around. Edward will be pleased to know his efforts made a difference, and we're glad you enjoyed the waiting room amenities. We’re committed to continuous improvement and appreciate your support!

CRAIGAL24

a year ago

Everyone at Frontier Ford was very friendly and treated Everyone at Frontier Ford was very friendly and treated us well. We have no compliants.

Business response:

Thanks, Craig! We're thrilled to hear you had a great experience with our team at Frontier Ford. Your feedback motivates us to continue providing excellent service. We look forward to seeing you again!

NAVA_ALFRED

a year ago

The for. The for. Dealership was good to me and took care of me helped me get the ford maverick.

Business response:

Thanks for your awesome review! We’re thrilled to hear you had a great experience with us and love your new Ford Maverick. Your satisfaction is our priority, and we appreciate your support!

HROS66

a year ago

Great service advisor, provided prompt information on the Great service advisor, provided prompt information on the service provided and what needed to be repaired

Business response:

Thanks! We’re thrilled to hear you had a great experience with our service advisor. Providing clear and prompt information is a priority for us. Your feedback inspires our team to keep delivering excellent service!

Ric Jay

a year ago

Well organized and prepared for my automotive Well organized and prepared for my automotive requirements. Very customer-friendly and easy to deal with. No waiting at all...Frank made the experience quite comfortable.

Business response:

Ric, we're thrilled to hear about your positive experience! Our team strives to provide excellent service, and it's great to know Frank made your visit comfortable and efficient. Thank you for your feedback!

mcorreia59

a year ago

Service was done within the time frame quoted. Service was done within the time frame quoted. We didn't receive the phone call that the car was ready or it didn't come through. A second phone call would have been nice. Otherwise all is good.

Business response:

Thanks for your feedback! We're glad the service met your expectations, and we appreciate your suggestion about communication. We'll work on improving that aspect to ensure a smoother experience for our customers. Your input is invaluable to us!

Finty

a year ago

Great friendly staff, comfortable waiting room. Great friendly staff, comfortable waiting room. Clean bathrooms. Great selection of vehicles in every color

Business response:

Thanks! We're thrilled to hear you enjoyed your visit. Our team takes pride in providing a welcoming atmosphere and maintaining cleanliness. It's great to know you loved our vehicle selection. We look forward to serving you again!

ABHI1619

a year ago

Great service and friendly staff always. Great service and friendly staff always. Leo has been an amazing service advisor throughout since beginning.

Business response:

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team, especially Leo. Our staff takes pride in providing excellent service, and your feedback means a lot to us! Looking forward to seeing you again soon.

MSABRADY

a year ago

Staff was friendly and helpful without being aggressive Staff was friendly and helpful without being aggressive or overwhelming. We felt they had our best interest at heart.

Business response:

Thanks for the fantastic review! We're thrilled to hear that our team's friendly and helpful approach made your experience enjoyable. Your satisfaction is our priority, and we appreciate your feedback!