Frontier Ford

4.3

Car Dealers
Santa Clara, CA

About this business

Automotive Car Dealers

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	8:00 a.m. to 9:00 p.m.
Sun	10:00 a.m. to 8:00 p.m.

4.36,062 reviews

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tutakor.190183

a year ago

This was my first experience of buying a new car. This was my first experience of buying a new car. I liked everything. I was satisfied with this experience.

Business response:

Thanks for sharing your experience! We're thrilled to hear that your first car purchase was so positive. Our team works hard to ensure every customer feels satisfied, and it’s great to know we hit the mark with you. Enjoy your new ride!

NIKOS BREGIANNIS

a year ago

Fast turnaround on the service of the car, only 1 and a Fast turnaround on the service of the car, only 1 and a half day to finish it. Easy and fast communication and provided a loaner for the duration of the work

Business response:

Thanks for the great feedback, Nikos! We're thrilled to hear you had a positive experience with our quick service and communication. Providing loaners is part of our commitment to convenience. We appreciate your support and look forward to serving you again!

TIKI-TUB

a year ago

Fast Service easy to deal with Edward Will take my van Fast Service easy to deal with Edward Will take my van back for work if needed

Business response:

We're thrilled to hear you had a great experience with Edward and our fast service. We look forward to seeing you again for any future work on your van!

DMULLEN0313

a year ago

Commination with the service department was easy and Commination with the service department was easy and informative. Kept me informed on progress of repair

Business response:

Thanks! We're thrilled to hear you had a smooth experience with our service department. Keeping you informed is our priority, and your feedback motivates us to maintain high standards. We appreciate your support!

KRAUSSREN

a year ago

I recently had the pleasure of purchasing a vehicle from I recently had the pleasure of purchasing a vehicle from Frontier Ford, and I couldn’t be more satisfied with the experience. Majic, the salesman who assisted me, was absolutely fantastic! He was knowledgeable, patient, and truly cared about finding the right car for me. He took the time to answer all my questions and made sure I felt comfortable throughout the entire process. I also want to give a special shout-out to Nick, the GSM, who went above and beyond to ensure... read more

Business response:

Thank you! We’re thrilled to hear about your fantastic experience with Majic and Nick. Our team strives to provide exceptional service, and your feedback truly motivates us. We look forward to serving you again in the future! Enjoy your new vehicle!

NELSON16

a year ago

Cristian and Kevin were quick and responsive to questions Cristian and Kevin were quick and responsive to questions and concerns and handled everything very well

Business response:

Thanks for the awesome feedback, Nelson! We're thrilled to hear that Cristian and Kevin provided you with quick and effective support. Our team is dedicated to ensuring a great experience for our customers. We appreciate your recognition!

a year ago

I recently had my car serviced at this dealership. I recently had my car serviced at this dealership. Overall, the service quality was good, and the staff was friendly and communicative, resolving the issue with my vehicle effectively. However, I did encounter a delay in service completion. I was initially informed to drop off my car at 9:45 AM and was told I could pick it up by the end of the day. Unfortunately, I had to wait until the following day, after 11:00 AM, to retrieve my car. This caused some inconvenience as I ha... read more

Business response:

Thank you for your feedback. We're glad to hear you were pleased with our service quality and staff. We apologize for the delay you experienced and appreciate your understanding. Your experience helps us improve, and we’ll work on minimizing wait times in the future. Thank you for choosing us!

MIKESAWULSKI

a year ago

I've been here before and the experience hasn't been I've been here before and the experience hasn't been good. This time, however, it was pretty good. My service contact, Edward, was articulate and set reasonable expectations up front. The waiting room had a great espresso machine that offered all kinds of drinks. Furniture was comfortable enough to work from my laptop. It wasn't too busy, so things went smoothly. I'm happy to see they've improved the experience for customers.

Business response:

Thanks for your feedback! We're thrilled to hear about your positive experience this time around. Edward will be pleased to know his efforts made a difference, and we're glad you enjoyed the waiting room amenities. We’re committed to continuous improvement and appreciate your support!

CRAIGAL24

a year ago

Everyone at Frontier Ford was very friendly and treated Everyone at Frontier Ford was very friendly and treated us well. We have no compliants.

Business response:

Thanks, Craig! We're thrilled to hear you had a great experience with our team at Frontier Ford. Your feedback motivates us to continue providing excellent service. We look forward to seeing you again!