Frontier Ford

4.3

Car Dealers
Santa Clara, CA

About this business

Automotive Car Dealers

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 8:00 p.m.
Tue	9:00 a.m. to 8:00 p.m.
Wed	9:00 a.m. to 8:00 p.m.
Thu	9:00 a.m. to 8:00 p.m.
Fri	9:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 8:00 p.m.
Sun	10:00 a.m. to 7:00 p.m.

4.36,290 reviews

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CARLW.SWARTZ

a year ago

Great service- Edward was very responsive and took good Great service- Edward was very responsive and took good care of me. I will say the rest of the team was kind of lagging in his shadow. Its not good to have one high performer and the rest meidocore

Business response:

Thanks for your feedback, Carl! We're thrilled to hear you had a great experience with Edward. We’re constantly working to elevate our entire team, and your insights help us improve. We appreciate your support and look forward to serving you even better in the future!

MASAKAZU.ABE

a year ago

This time is changing all tires and oil. This time is changing all tires and oil. Then good condition.Thank you for service. See you again.

Business response:

We’re thrilled to hear you had a great experience with our tire and oil service! Your satisfaction is our priority, and we look forward to serving you again soon. Thank you for the kind words!

HELENLUND

a year ago

I brought my Fusion Hybrid for oil change and tire I brought my Fusion Hybrid for oil change and tire rotation. I received excellent service from Leo on the desk. I waited in the lounge. I have now worked with 3 different service dept agents, at Frontier Ford and each has provided courteous service.

Business response:

Helen, we're thrilled to hear about your positive experience with Leo and our service team! Thank you for choosing Frontier Ford for your Fusion Hybrid's needs. We strive for excellence and appreciate your kind words. Looking forward to seeing you again!

MAKENA

a year ago

I had a great 1st experience here- Edward helped look up I had a great 1st experience here- Edward helped look up my coverage and got me set up in the system. I am new to the area so this helped get me comfortable with coming back to a new servicer. He also told me about the complimentary vehicle drop off and I tried it out and it was AMAZING. They were professional, thorough and I couldn’t of asked for a better experience with Edward and the Frontier Ford team.

Business response:

Thanks for the fantastic review, Makena! We're thrilled to hear that Edward made your first experience so comfortable and enjoyable. Our team is dedicated to providing top-notch service, and it’s great to know you loved the vehicle drop-off feature. We look forward to seeing you again soon!

ACHILLESSANTACLARA

a year ago

Great customer service easy smooth, highly recommended. Great customer service easy smooth, highly recommended. I service all my companies car at the dealership piece of mind

Business response:

Thanks! We're thrilled to hear you had a smooth experience with our customer service. Your recommendation means a lot to us, and we're glad to provide peace of mind for your company's car servicing. We look forward to serving you again!

LMIER

a year ago

Service was fast. Service was fast. Staff was ready to work and complete my car service faster than expected.

Business response:

Thanks! We're thrilled to hear you had a great experience with our team. Fast service is what we aim for, and it's awesome to know we exceeded your expectations. We appreciate your feedback!

YOGIFIED

a year ago

I have been dealing with Frontier Ford since 1994. I have been dealing with Frontier Ford since 1994. We have bought 3 new vehicles from them. They have serviced our vehicles when I couldn’t. They have hired many of my former auto shop students. Good work done on time at a fair price. We are pleased with Frontier Ford.

Business response:

Thank you for your amazing feedback! We’re thrilled to hear about your long-standing relationship with us and appreciate your support over the years. It’s great to know our service and team have made a positive impact. Looking forward to continuing to serve you!

LESLIEGRAY645

a year ago

They went above and beyond. They went above and beyond. Replaced the battery for free, no hassles. They knew I was out of town and had groceries in the trunk and they fixed it in a rush so I could get the car before closing. I was very pleased.

Business response:

Thanks for sharing your experience, Leslie! We're thrilled to hear that our team could help you out quickly and make your day a little easier. Your satisfaction means a lot to us, and we appreciate your kind words!

XUEMIAO

a year ago

Thomas is very patient and knowledgeable and professional Thomas is very patient and knowledgeable and professional and goes above and beyond our expectations. Excellent!

Business response:

Thanks! We’re thrilled to hear about your positive experience with Thomas. His dedication and expertise truly make a difference. Your feedback motivates our team to keep exceeding expectations. We look forward to serving you again!