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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Service writer and mechanic workmanship was excellent Service writer and mechanic workmanship was excellent from start to finish. Along with following up throughout the major repairs being performed.
Business response:
Thank you, Ray! We're thrilled to hear you had a fantastic experience with our service team. Your kind words about our communication and workmanship mean a lot to us. We look forward to serving you again in the future!
We didn’t make appointments, but people come to greeting We didn’t make appointments, but people come to greeting us the time we arrive and provide service
Business response:
Thanks for the fantastic review! We're thrilled to hear that our team made you feel welcomed and provided great service. Your experience is what we strive for! Looking forward to seeing you again soon.
Friendly and straight forward. Friendly and straight forward. They were able to find the vehicle I was looking for.
Business response:
Thanks for the fantastic review, Michael! We're thrilled to hear you had a great experience with us. Our team loves helping customers find the perfect vehicle. We appreciate your support and look forward to assisting you again!
Great service on time and great friendly communication Great service on time and great friendly communication with the service advisor about extra service that need to be done in the future.
Business response:
Thank you, Ben! We're thrilled to hear you had a positive experience with our service team. We strive for timely and friendly communication, and it’s great to know we hit the mark. Looking forward to continuing to serve you in the future!
Great service from Miguel. Great service from Miguel. Very professional and efficient. Although I had an unexpected repair he made it go smoothly.
Business response:
Thanks, Steve! We're thrilled to hear about your positive experience with Miguel. Our team strives to provide top-notch service, and it’s great to know that we could handle the unexpected smoothly for you. We appreciate your feedback!
I am a regular Client at Frontier Ford since 2002 and I I am a regular Client at Frontier Ford since 2002 and I only purchase vehicles at Frontier Ford dealership. One Sales Consultant I always rely on is Mike Marrufo who he recently sold me an F-150. This is my 6th vehicle I bought from him. We established a great relationship over the years, and I plan to buy another one in near future!
Business response:
Thank you for your kind words, Manuel! We’re thrilled to hear about your positive experiences with Mike and your loyalty to Frontier Ford. We look forward to helping you with your next vehicle purchase—here’s to many more great years ahead!
Chism was incredibly helpful, getting us started. Chism was incredibly helpful, getting us started. He was patient with questions and was honest in answers. The whole team was friendly and engaging without being pushy at all. They listened to what I wanted, and needed, and made it happen. I felt good through the whole process… never pressured or left wondering. Jackson was direct and respectful. He worked the numbers to make the sale a success for both of us.
Business response:
We’re thrilled to hear about your fantastic experience! Our team strives to provide helpful and respectful service, and it's great to know you felt supported throughout the process. Thank you for sharing your thoughts and for choosing us—we look forward to serving you again!
Going to the dealer is always more expensive, but it is Going to the dealer is always more expensive, but it is worth it to know that the job gets done right. But I found a cigarette butt in my car and we don't smoke. I had to call more than once to get them to take my money.
Business response:
Thanks for your feedback! We're thrilled you appreciated the quality of our service. We apologize for the oversight with the cigarette butt and the communication hiccup. Your experience helps us improve, and we’ll ensure this gets addressed. We look forward to serving you better next time!
Missed our first order at 6 months ago. Missed our first order at 6 months ago. End up we got similar truck after contacted the agent for few times. They might think this is seller market now, no need to care about customer.
Business response:
Hi Alice, we understand your frustration with the handling of your order and subsequent experience. To address your concerns, please contact Kevin Sitch, our General Manager, at KSitch@vtaig.com. Kevin is committed to ensuring that every customer receives the attention they deserve and will be able to assist you further.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 5,833 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 9:00 p.m.