This profile has been claimed by the business owner or representative.
Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I recently had a very positive experience with my I recently had a very positive experience with my purchase. The entire team was exceptionally helpful, and I would especially like to commend Dearian for his outstanding handling of the situation and seamless navigation through the sales process. I highly recommend Frontier Ford for their quality Ford products and services.
Business response:
Thank you for your fantastic review! We're thrilled to hear about your positive experience and appreciate your kind words for Dearian. Our team works hard to ensure a smooth process, and it's great to know you felt supported. We look forward to serving you again!
Victor Silva was great! Victor Silva was great! He worked with me and understood what I needed. Thank you
Business response:
Thanks! We're thrilled to hear about your positive experience with Victor. Our team is dedicated to understanding our customers' needs, and it's great to know that Victor delivered. We appreciate your support!
Coming in not knowing if I would land a deal due to my Coming in not knowing if I would land a deal due to my credit being poor, Sinbad went above and beyond to help me get an offer. The interest sucks but I will refinance after rebuilding my credit, cutting my payment in half god willing after a year. This gave me a chance to due so. I took the offer right away and appreciate the adjustments made to take the warranties off in helping lower my payment monthly as I build. It’s a blessing to have gotten an offer with my poor c... read more
Business response:
Musa, we’re thrilled to hear about your positive experience with Sinbad! It’s fantastic that we could help you secure an offer despite the challenges with credit. We appreciate your understanding and look forward to supporting you on your journey to rebuilding your credit. Thank you for sharing your story!
Edward Olivares on Steven's Creek was professional and Edward Olivares on Steven's Creek was professional and provided timely updates on my Ford Edge. He made the experience very positive. Just hope the work holds up since this was my second visit for same issue....fingers crossed...Thank you!
Business response:
Patricia, thanks for sharing your experience! We’re thrilled to hear that Edward provided professional service and kept you updated. We’re confident in our work and appreciate your trust. If you have any concerns in the future, we’re here to help!
Service took care of my service needs within the same day Service took care of my service needs within the same day and all issues were addressed.
Business response:
Thanks for your feedback! We're thrilled to hear that our team was able to address your service needs promptly. Your satisfaction means a lot to us, and we look forward to continuing to provide you with great service in the future!
Service technician was friendly and helpful. Service technician was friendly and helpful. Service, communication, and timeliness excellent. Always a good experience!
Business response:
Thank you! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your support!
As much as anyone dreads car-buying, my experience with As much as anyone dreads car-buying, my experience with Frontier Ford was great. Everyone was attentive, Ivan was kind, knowledgeable, and helpful. Negotiations with the financing department went well and were relatively painless. Overall, 5 stars and I love my new car!!!
Business response:
Thanks for the fantastic review! We're thrilled to hear you had a great experience with Ivan and our team. Enjoy your new car, and we appreciate you choosing Frontier Ford!
Excellent starting with representative to completion of Excellent starting with representative to completion of services. Professional, timely & courteous. Loved the benefit of delivering my car once service completed. Very impressed
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team and enjoyed the convenience of our service. We appreciate your support and look forward to serving you again!
Services is great. Services is great. Last visit told meets corrosion recall but no followup, called 4 times. No callback
Business response:
Thanks for your feedback! We’re glad you enjoyed our services. We apologize for the missed follow-up regarding the corrosion recall and appreciate your patience. Your experience is important to us, and we’ll work to ensure better communication moving forward.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,290 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open tomorrow at 9:00 a.m.