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3701 Stevens Creek Blvd., Santa Clara, CA, 95051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Overpriced. Plus they send you email follow ups asking for either a 5-star rating OR to send them an email... to which they don't reply. So, I'd say 1-star is pretty accurate. Do your research online when you have a check engine light and chose the repair shop wisely.
It didnt get serviced as it was delayed 2-3 weeks for transmission diagnostic
Poor service, no follow up on status, took 2 weeks for 5 day recall and warranty work.
Worst experience to date. Extremely unprofessional service department (manager and front desk service advisor especially). They are hostile and know it alls; kicked me and my boyfriend out simply for expressing our frustration with the poor service. Ive had to come back for the SAME issue over 5 times back to back and it is still not resolved! I will be taking my car to a different location to see if they are more competent in fixing the issue. Will never buy a Ford again in my life.
Absolute worst experience ever. Can not trust this company
The service there is no good anymore like last year
Still waiting on a call back after leaving two messages. They didnt fill my def tank as part of the service before a trip
After taking the car for service, start making a new sound that dont sound pretty good so we have to take her back to have them check again.
My experience was horrible. I brought the car in several months ago (June) to get the lock/unlock button fixed. I received a call back then that the car was ready only to find out your team ordered the wrong part. Then I was told to bring it back only to experience the same issue. 3 months later you finally got the part. I asked for ZACTECH which I only received on exterior. I know I purchased interior ZACTECH as well but it was not done. Horrible service. Will share to social media and yelp
Frontier Ford Parts has a 4.4 star rating with 589 reviews.
Frontier Ford Parts is open now. It will close at 6:00 p.m.