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Gabb
- Technology
- Lehi, UT
About this business
Location details
1633 W. Innovation Way, Lehi, UT, 84043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I like the phone itself but the GPS has stopped tracking location and the parent app is no longer pairing with my child's phone so this is pretty annoying
Business response:
Hi Rosina! This shouldn't be happening with your device and we understand how frustrating that would be! It looks like you recently contacted our customer support, if you're still experiencing this issue please reach back out to us so we can help!
Tracking for this worked great for a week. You have to constantly hit the location button to see where your child is but better than nothing. However, after a week it will no longer track and says it can't connect. Tried reinstalling, permissions, updating, using data instead ..everything. kids take the same path each day but it can no longer track. Updates or bug fixes? The phone itself is great and love the no access to internet for the kids.
Business response:
Hi Paul, we apologize for this issue that you have been dealing with. This isn't common for our GPS feature and we would be happy to help get this issue solved for you. Could you send details of what you are experiencing to our customer support at https://gabbwireless.com/? We'll get you up and running!
Gps a bit slow up update movement but works well
My son has the watch. I love it he loves it too. I have not had any problems with it. I can call him at anytime. I can see where he is at all times. Will buy another for my other son soon as well. Two of my neighbors already bought one for their kids as well after they seen my sons.
Business response:
Hi Christie, thank you for taking the time to leave a review! We are happy to hear your son is loving his watch. Thank you for spreading the word as well, we have the best customers!
We like the Gabb app. It's like a watered down Life 360, I suppose. So far so good.
Works
Everything is excellent except for location. You can side load Google maps through ADB shell and download offline map of the state you live in, but I think they should offer Google Maps, Google's location history and Google's "find my Device" instead of their own location service (Which needs improvement).
Business response:
Hi John! We've forwarded your feedback to our developers. Thank you for taking the time to send us your suggestions!
One of our watches works incredibly well for location service utilizing the GPS. The other watch is not working for location at all. This was a main reason for the purchase, so hopefully we can work this out or get a replacement watch. I'm still troubleshooting.
Business response:
Hi Megan! We apologize for the issue that you have been having with one of your watches! We would be more than happy to help get that issue solved if that is still continuing for you. Please contact us at https://gabbwireless.com/ if the issue persists. Thanks!
A great watch for my kid. I don't understand why there isn't a keyboard option for him to write out non-preset messages. Would love to see that in a future version.
Business response:
Hi Tim! We appreciate the feedback about the Gabb Watch! We will be sure to share this with our team!
Frequently asked questions about Gabb
How is Gabb rated?
Gabb has a 3.5 star rating with 4,631 reviews.
When is Gabb open?
Gabb is closed now. It will open tomorrow at 7:00 a.m.