Gabb

3.5

Technology
Lehi, UT

About this business

Technology Software company

Location details

1633 W. Innovation Way, Lehi, UT, 84043, United States

Get directions

Weekday	Schedule	Status
Mon	7:00 a.m. to 7:00 p.m.
Tue	7:00 a.m. to 7:00 p.m.
Wed	7:00 a.m. to 7:00 p.m.
Thu	7:00 a.m. to 7:00 p.m.
Fri	7:00 a.m. to 7:00 p.m.
Sat	7:00 a.m. to 3:00 p.m.
Sun	Closed

3.54,711 reviews

Select a rating

brandon jeppson

5 years ago

I love Gabb! Such a great app to keep parents and kids connected!

Nathan Hollien

a day ago

Never worked correctly. Waste of money, the kids watches are garbage quality.

Business response:

We're sorry about the experience you had! We’d love to learn more and help make things right. Please send feedback in the app by tapping the menu icon in the top left and selecting “App Feedback”—or DM us on Facebook or Instagram and mention your review. This helps us better understand your experience and resolve it quickly!

Becky

3 days ago

I truly dislike Gabb. Save yourself money and time. Go to Bark or another service

Business response:

Joy denHartog

4 days ago

We've had Gabb phones for over a year. Service is so spotty - sometimes they get texts, sometimes not, sometimes they'll come 20min after they'd been sent. Also, the location NEVER works for either of the 2 phones on our plan. We're keeping the phones for the internet safety they provide, but the whole system needs a lot of work.

Business response:

We’re sorry you’ve had this experience! We understand how frustrating it can be to deal with spotty service and inaccurate GPS, and we’d love to help get this resolved. We’ve just reached out to assist you further.

TheMadprez

a week ago

it's awful especially with customer support

Business response:

Hi there! We are sorry to hear that you are having some issues with our support team and your device. We know how frustrating that can be! We’d like take a closer look and get this fixed for you. If you can, please send feedback through the app (Menu → App Feedback) or DM us on Facebook or Instagram and mention your review!

Patton Hoffarth

a week ago

daughters phone service is terrible. consistently can not sent or receive text and calls. phone is in our house right now, but app has her 2 miles away. very unreliable.

Business response:

We’re so sorry you’re dealing with this. That’s definitely not the experience we want for your family. We’d love to take a closer look at the service and location issues and help get things working again. We’ll reach out directly to troubleshoot and make this right.

Cilla M

a week ago

location is garbage. works for a bit then all of a sudden will go weeks without updating location. no idea how to fix it.

Business response:

Hi Cilla! We are truly sorry to hear that you are having issues with the location on your device, this does sound very frustrating! This is certainly not the level of service we aim to provide. We would like to learn more about the problems you are seeing to help make sure this gets resolved! We have reached out.

Hadoranda

a week ago

horrible app

Business response:

Hi there! We are so sorry you are having issues with the app. We know how frustrating that can be! We’d love to take a closer look and get this fixed for you. If you can, please send feedback through the app (Menu → App Feedback) or DM us on Facebook or Instagram and mention your review. We'd love the opportunity to help.

Carlee Bolthouse

a week ago

The GPS is unreliable and inaccurate. Ever since we upgraded from the Gabb watch to Gabb Pro 4 phone the GPS consistently does not update for hour or days. Even when we manually click refresh it does not update. The support from Gabb has been spotty an unreliable.

Business response:

Thank you for sharing your feedback with us! We’re so sorry for the trouble with the GPS and the support experience. We’re reaching out to you directly to help get this resolved as quickly as possible.