This profile has been claimed by the business owner or representative.
Gentle Dental Orange
- Dentists
- Orange, CA
About this business
Location details
424 S. Main Street, Suite H, I, J, Orange, CA, 92868, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had so many issues with authorization. Got three shots and then the dentist discovered they already done that tooth. Drill against my molar ready to tear up a new crown. So I asked for corporate and they called me when I answered corporate already had an attitude with a raised voice didn't want to hear my issue and just talked over me. Received nothing but excuses and then was hung up on. So I filed a grievance against them. Getting a different Dentist.
They scheduled me for 4pm and took me in at 4:40pm then looked at my tooth and told me to schedule another appointment because they close at 5pm.
The billing dept " Soledad" of this office billed my care credit without my knowledge, never given my card or signature to charge, then started to create a lab order I never agreed to start even after telling them multiple times I wasn't ready to start! Then had the audacity to charge me for it. Wont ever go to this office again as they are very shady. After seeing other reviews now I wish I would have avoided this place.
These people are liars the manager stated if I paid half the bill which I did . they would expunge the remainder of balance for something I didn't even agree to or gotten. This been going on for a year still sending bills to old address and emails. They haven't given a receipt because I did pay half so they can leave me alone but they continue and refuses to give me a receipt stating that was agreement and half was paid. They keep saying billing issues they will fix it. They need to fire billing and management. Please bew... read more
I have wrestled with this provider for a bill for over 2 1/2 years for services I paid for. I have called over 20 times and the last time it was a new manager that said "wow I'm surprised we haven't sent this to collections". If I were not clear on this bill I would have been taken advantage of. I just received another bill. I'm so furious this hasn't been handled.
Don't go here unless you want to be lied too........ I went in for a full evaluation of all the work I needed to get done before I have my cancer treatment done . So the first dentist I see does a cleaning and x-rays of my entire mouth , I already knew I needed a tooth pulled . So then comes up with a bill of $3000 for tooth removal and cleaning with dentures to fill the missing teeth. I signed up for a payment plan to pay for it all. After the evaluation the dentist tells me to come back for the tooth removal at a later ... read more
If it the only insurance you have, then you use it. Be aware they are all about upselling. You cannot get your teeth clean because you need a deep cleaning (many dentists do that now) and deep cleaning is very expensive even with insurance. Do yourself a fave or and go to the local dental hygienist school and get it done for $20. Recently I had a molar that caused me great pain and it took several weeks before they could see me. When I did get in and examined I was told I needed almost $9000 worth of work and the molar w... read more
The WORST dental experience. I saw horrible reviews and decided to go anyways which is my mistake. To begin, the very first time I scheduled an appointment I asked if it was for a cleaning and she said yes. When I got there the receptionist had me sign forms that I was getting a cleaning done. I get taken to the back and waited for over an hour. Finally someone comes in and says "You need a cleaning schedule an appointment." I was so confused. She said initial visits are consultation only. She stated they couldn't do me that... read more
Business response:
Taylor, thank you for bringing this concern to our attention. We will share this review with local and regional management and will ask for someone to contact you. You can also contact our local management team at (714) 639-1922 and ask for the Practice Manager.
Would give this place a minus one if I could. After them scheduling me with the wrong Dr. twice, I showed up on time today for my appointment. Was told I was 30 minutes late and the specialists had left. Even after showing them my appointment confirmation they sent me, they blamed it on the new computer system. Scheduled me for a new appointment in June.
Frequently asked questions about Gentle Dental Orange
How is Gentle Dental Orange rated?
Gentle Dental Orange has a 3.7 star rating with 407 reviews.
When is Gentle Dental Orange open?
Gentle Dental Orange is closed now. It will open on Monday at 8:00 a.m.