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Glip by RingCentral
About this business
This application only correctly uses my Bluetooth headset 50% of the time. Often it will show that Bluetooth audio is selected and active, but it will in fact use my phone's built in earpiece and microphone. No other application on my phone does this. What a joke.
Business response:
Thank you for your feedback, Joshua! To hopefully help improve your experience, please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
conversation sometimes choppy and hard to hear
Business response:
Thank you for your feedback! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
ring notifications won't even though enabled.
Business response:
Thank you for your feedback, Emmanuel. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
horrible customer service, bill mistakes
Business response:
Hey Arlene, thank you for your feedback. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
gradually getting worse and worse. text messages do not send if text is deemed too long and good luck sending a photo attachment. in the past it worked just fine when app automatically shrunk the photograph to necessary size to conform to carriers size limit, now it just does not handle bigger photos. so I have to manually shrink the photos and try over and over. very poor implementation that impedes productivity. request to auto shrink JPGs in the is just sitting for years in feature request.
Business response:
Hey Albert, thank you for your feedback; we are sorry to hear this. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or explore and engage with our Ideas Portal here: https://ideas.ringcentral.com/
please take the opt out. it is not effective. How would you know if someone opt out If the person agrees to text messages, this option should not show in every message. By accident, I had clicked on it. i can't understand having this for every single message you sent to the same person.
Business response:
Hey Matti, please get in touch with our Support Team to help address these concerns. You can do this at your convenience via call, chat, or by creating a support case online at your convenience here: https://support.ringcentral.com/contact-support.html
Having issues with phone calls (poor or weak connections) have sent several trouble shooting notices during the actual call. No response from Ring Central. Also message notifications have become issues in not receiving on my mobile device. 1 star service.
Business response:
Thank you for your feedback. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
too many glitches to mention...i.e., phone doesn't ring at times, notifications not alerted at times. also, opt-out feature does not turn off! so annoying. use Ring Central for work with coworkers so don't need that feature but can't seem to get it to turn off. ....ugh!!! ...
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
I am required to use my personal phone, and it interferes with it. Also, I can't stay online with Ring Central.
Business response:
Thank you for your feedback, Elizabeth. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open on Monday at 9:00 a.m.