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absolutley terrible customer service!
Business response:
Thank you for your feedback, Steve. The Review Team would love to better understand your feedback. Please email us with more information at review@ringcentral.com and reference this review to continue the conversation. We hope we can help improve your experience in any way we can!
Server unavailable constantly
Business response:
Thank you for your feedback, Jason. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html and please be sure to report these occurrences in the app. Here are instructions on how to do so: https://ringcentr.al/3Yrpn1H
lost $60,000 in business!! our largest service area all callers get Ring Central recording that they can't call us from their calling area! we can't call them back, we don't know who the are, they are blocked!! they click on ads over and over trying to call costing another $60,000. Ring Central refuses to fix the problem. Says they have to have the phone numbers trying to call!!! They're being blocked by you, I don't know the numbers!! It's super garbage service since AI add. We're done!
Business response:
The Review Team would like the opportunity to better understand your feedback. Please reference this review and email us at review@ringcentral.com with more details. We hope to hear more from you soon so we can help improve your experience in any way we can.
Horrible app and company, nothing works the way it should. A pay phone works better
Business response:
We are sorry to hear about this experience, Danny. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email our Review Team directly at review@ringcentral.com with more information referencing this review. We hope to help improve your experience in any way we can!
In a prior update, I was able to copy and paste phone numbers from this application to a web browser on my phone just to verify if the caller is legit. Now I cannot copy the number.
Business response:
Hey Ron, we appreciate your feedback! Please connect with our Support Team for assistance at your convenience here: https://support.ringcentral.com/contact-support.html
this piss me off so much I been trying to download it for over 40 min a wifi connection and is glitching on a computer. horrible sevice
Business response:
Thank you for your feedback, Lina. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
In April RC could bill me. In May they've been declined numerously. I called my bank. RC is BLOCKED due to FRAUD TRENDS & block can't be lifted! Check BBB site! 11 vendors in May were able to bill me. RC must call bank to discuss THEIR FRAUD. INSTEAD reps left msgs while I'm working that I need to call my bank WITH them to fix my "card issues." THEY SHUT OFF MY SERVICE! If you screw up O.W.N. I.T. & F.I.X. I.T. But this is how a fraudulent co. operates! Canceled my service & calling lawyer.
Business response:
The Review Team would love to better understand your feedback, Serena. Please email us with more information at review@ringcentral.com referencing this review. We hope to help improve your experience in any way we can!
would be good if it actually rang... not sure why Optus went down this road.
Business response:
Hey Cameron, thank you for your feedback! We want to help improve your experience however we can. Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
text almost never send and anything with a photo attached is definitely not sending
Business response:
Thank you for your feedback! To hopefully improve your experience, please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html.
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
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