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Awful.
Business response:
Thank you for your review, Kevin. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
app always drops calls and will close once open. tried on two androids still problems. no good
Business response:
Thank you for your feedback. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html and please be sure to report these occurrences in the app. Here are instructions on how to do so: https://ringcentr.al/3Yrpn1H
this app sucks
Business response:
Thank you for your review, Brenda. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
This is my 1st yr using this company for biz. There are glitches between the services I contracted for & the delivery. I prepaid for texting services, but the enrollment process is so taxing, I decided to eat the loss. I refuse to wear out my web designer to update language to meet RingCentral's rules for texting, only to find out more revisions are needed, almost a yr later? Missing calls; video meeting issues for pic quality, audio & persistent client dropping. Won't be renewing my contact.
Business response:
Thank you for taking the time to share your experience with us. The Review Team would appreciate the opportunity to look into your account directly and help work toward improving things for you however we can. Please reference this review and email us at review@ringcentral.com with more information to continue the conversation.
rarely rings through my phone
Business response:
Hey Stacey, please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Caution*** they don't tell you that they automatically renew the agreement. For example, save $5 a month if you sign up for one year of service. It auto renews after the year for another entire year. If you try to cancel after the one year is expired, they tell you that you have to pay out the remainder of the second year. They intentionally leave this out in their initial sales call. Someone who works there confirmed that they don't tell this to their customers. It is deceitful and shameful .
Business response:
The Review Team would love to continue the conversation, Kendal. Please reference this review and email us directly at review@ringcentral.com with more information. We would love the opportunity to help improve your experience however we can.
RingCentral cannot be trusted. They lock you into a 2-year contract without consent, never disclose the full costs upfront, and hit you with surprise charges later. Sales reps tell you what you want to hear, then bury the truth in fine print. This is dishonest, misleading, and unethical business practice. I would never recommend this service.
Business response:
Thank you for your feedback, Jay. Upon signing up for our service, RingCentral provides clear information regarding the terms surrounding cancellation procedures. To continue the conversation, please reference this review and email the Review Team with more information at review@ringcentral.com.
update 7/31/25: now I get messages from RingCentral saying your message could not be sent because it might contain spam content. so now RingCentral is censoring what I can talk to my customers about. FYI we are talking wifi troubleshooting. what a joke this company has become 5/30: text almost never send and anything with a photo attached is definitely not sending
Business response:
Thank you for your feedback! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or you can reference this review and email the Review Team directly at review@ringcentral.com with more information and we will help improve your experience however we can!
doesnt ring, calls go straight to voicemail
Business response:
Thank you for your review, Fred. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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