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Glip by RingCentral
About this business
I cannot recommend this app due to its high fees and the limitations placed on ringtone selections, particularly for users in the United States. It is inconvenient to be restricted to a specific ringtone designated as a 'Business' tone by the app. for what they charge you for a month you can get a better system on a AI operator can transfer the calls and take calls
Business response:
Thank you for your feedback, Jason. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html, or you can email the Review Team at review@ringcentral.com so we can continue the conversation together. We hope to help improve your experience however we can!
As of January 2025, I am not able to send out text messages, keep getting delivery failure message.
Business response:
Please reach out to our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Thank you!
Both the website and the app are buggy as hell. My phone says ring central is using my microphone even though I am not using it. Force closing the app does nothing. My microphone is still in use by ring central.
Business response:
Thank you for your feedback, Dan! Please report this issue in the app so our team can better assess and assist you in improving your experience. For your convenience, here is a KB article on how to do so: https://ringcentr.al/3Yrpn1H. To continue the conversation with the Review Team, please email review@ringcentral.com.
it ok to make call
Business response:
Hey Karen, the Review Team would love the opportunity to better understand your feedback so we can help improve your experience however we can. Please email us at review@ringcentral.com to continue the conversation and share more information directly.
hope you don't rely on the transcripts, they are constantly off. continually getting set as unavailable. does not ring through well (have set up on 2 phones and 1 takes ages to ring through though they are set to ring at the same time) would I recommend? no. I absolutely would not
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team directly at review@ringcentral.com with more information to better understand your feedback and help improve your experience however we can!
No longer allows you to get a phone number. If it does allow you, it isn't published in any of the help and faqs I searched.
Business response:
Thank you for your feedback, Robbie! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
so far not great, I have a OnePlus phone and it has the alert slider on the side and when changed to "vibrate only" the ring central calls come in but don't vibrate they are completely silent so when my phone is in my pocket I miss calls all the time. I've tried everything uninstalling, reinstalling, updating my phone, updating the app, rebooting my phone, rebooting the app, switching apps seems to work we have calls through Teams as well and they work as intended. please look into this, thanks!
Business response:
Thank you for your feedback, James! Please report this issue in the app, so our team can better assess and assist you to help improve your experience. You can do this by clicking on your profile picture in the app - Help - Report an Issue. For your convenience, here is a KB article on how to do so: https://ringcentr.al/3Yrpn1H.
They locked me out of my account and require access to my gmail contacts in order to access the account of which I have already put money on. Forced to disclose personal information to use a service.... I'll pass
Business response:
Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html or email the Review Team with more information at review@ringcentral.com so we can better understand your feedback.
Suddenly implemented new fee structure for SMS like a phone plan from 1991. Now pay more for essential functionality. What a ripoff. moving to other options.
Business response:
The Review Team appreciates your feedback, Christopher. Please email us at review@ringcentral.com so we can continue the conversation, or you can contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.