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Glip by RingCentral
About this business
Too many bugs. Says text messages failed to send but doesn't say why they failed or what else to do. Call reception completely drops after 30 seconds and you have to call back to resume. Taskbar indicator always says there is a new message regardless of whether or not that's true.
Business response:
We appreciate your feedback! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
won't stay loaded
Business response:
Thank you for your feedback, Valerie! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Unable to cancel easily, it is set up to prevent you from canceling.
Business response:
Upon signing up for our service, RingCentral provides clear information regarding the terms surrounding cancellation procedures. If you have other concerns that the Review Team can assist you with, please email us at review@ringcentral.com so we can learn more about your specific issue and try our best to help.
Worst customer service I have ever experienced... Unfortunately I needed to cancel service, nothing to do with their ability just a change in our business...I good approval from ringcentral while dealing with them on chat and have screenshots of the conversation, a month later nothing! After HOURS on the phone (mostly on hold) so many emails (unanswered) Everytime I create a case they automatically email is resolved. I have in writing cancellation approved. Another blow off in response above.
Business response:
We understand your frustration. Please email the Review Team at review@ringcentral.com with more details so we can learn more about your specific issue and try our best to help improve your experience. Thank you!
SMS is not working, and their support won't respond. I have spent hours on this and now need to sit down and spend hours more trying to get a hold of ringcentral. Very close to just porting my number out and closing my account.
Updatws suck
Business response:
Thank you for your feedback, Rick. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Worst customer service I have ever experienced... Unfortunately I needed to cancel service, nothing to do with their ability just a change in our business...I good approval from ringcentral while dealing with them on chat and have screenshots of the conversation, a month later nothing! After HOURS on the phone (mostly on hold) so many emails (unanswered) Everytime I create a case they automatically email back the next day with a smug response that the case has been resolved.. Nope! Ridiculous!
I cannot always see my keypad when on a call . when I answer calls I can only sometimes put them on hold. app opens in a variety of ways even when doing the same action
Business response:
Thank you for your feedback, Kiana! Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
It's not working specially the messages are not going. What a waste
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.