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Glip by RingCentral
About this business
This app used to be great to make business calls & texts with until they added the "opt-out" feature. It keeps automatically checking off the box every time you go to text, even on the computer app. I don't want people thinking these texts are automated or only on my work number. Sometimes we don't want people to know that we have a separate phone number. I don't need people asking for my personal cell.Until they make this awful feature optional from the settings, they're getting 1 star from me.
Business response:
Thank you for your review, Anne. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
too many glitches to mention...i.e., phone doesn't ring at times, notifications not alerted at times,
Business response:
Thank you for your review, Julio. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
was installed in the background, dear developer I delete all apps that do that, no matter how good or bad, you are not telling me what I want or not.
Business response:
Thank you for your feedback, Zeus. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, you can report this in the app; here is how: https://ringcentr.al/42aZ68p
It works once and stops
Business response:
Thank you for your review. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
please take the opt out. it is not effective.
Business response:
Hi Matti, please get in touch with our Support Team to address these concerns. You can do this at your convenience via call, chat, or by creating a support case online here: support.ringcentral.com. Reach back out to the Review team by emailing us at review@ringcentral.com if your issues persist. Thank you!
mic will not pick up when I make a call through the cell phone app and I keep dropping calls on the computer app.
Business response:
Thank you for your review, Shelby. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. Also, please be sure to report these occurances in the app; here is how: https://ringcentr.al/42aZ68p
they have made some improvements. they still need to seriously address the " auto reply, and voicemail features" for when users are away from their phones for vacation or out of the office
Business response:
Thank you for your review. Please contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Absolutely terrible. complete scam. i tried service and call quality is garbage. i cancelled WELL within the 30 day period and the continued to charge me months afterward. when i called in about it (for the 4th time) i was told there was a "duplicate account. we will process your cancellation pending approval". 😐. every time you call to cancel you have to sit through a 20 minute sales pitch on why you should stay. customer service is trash, DO NOT WASTE YOUR TIME OR MONEY.
Business response:
Thank you for your feedback. Please reference this review and email the Review Team directly at review@ringcentral.com with supporting documents and more information. We hope to continue the conversation to help improve your experience however we can, John!
I don't know what you did to your latest update, the app no longer rings on my phone it goes directly to voicemail when someone calls me. I made zero changes on my phone and zero changes on my control panel. is anyone else having an issue?
Business response:
Hey John, thank you for your feedback. Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html. You may also report these occurrences in the app; here are instructions on how to do so: https://ringcentr.al/3Yrpn1H
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open on Monday at 9:00 a.m.