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do not that when u make a phone call it recorded
Business response:
Thank you for your feedback, Andre. Please get in touch with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
awful
Business response:
Thank you for your feedback, Ed. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
I use the app for work calls on my cell phone since I am always on the move and never at a desk for long. Lately, the app has been very annoying and kicking me offline for seemingly no reason. Once I switch to using my phone data it will work for a while, minutes to hours, but then it will once again kick me offline. I will then switch back to the business Wifi and it will work again for a time then kick me off. I know I can remedy it by just switching back and forth but, I shouldn't have to.
Business response:
Thank you for your feedback, Heather. Please report this in the app for further investigation. To do so, please follow these steps: https://ringcentr.al/3Yrpn1H You can also connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
cant call or text like it says
Business response:
Thank you for your feedback, Jonathan. Please report this in the app for further investigation. To do so, please follow these steps: https://ringcentr.al/3Yrpn1H or you can connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Eternal loading screen. doesn't send messages when loading data. I can barely use it on my phone.
Business response:
Thank you for your feedback, Danilo. Please report this in the app; to do so, please follow these steps: https://ringcentr.al/3Yrpn1H or connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
RingCentral app does not work with Android Auto
Business response:
Thank you for your feedback, Matthew. Please report this in the app; to do so, please follow these steps: https://ringcentr.al/3Yrpn1H or connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
absolute rubbish. desktop app fails to load. will shut down randomly when loaded. mobile app fails to log in. absolute joke of a tool.
Business response:
Thank you for your feedback. Please report this in the app for further investigation. To do so, please follow these steps: https://ringcentr.al/3Yrpn1H
horrible customer service can't transfer address contacts. DO NOT GET. HORRIBLE CUSTOMER SERVICE
Business response:
Thank you for your feedback, Joel. Please report this in the app for further investigation. To do so, please follow these steps: https://ringcentr.al/3Yrpn1H or you can connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
Very hard to see call history or contacts and the help topics refer to things that aren't even there to see
Business response:
Please email the Review Team at review@ringcentral.com with more information so we can better understand your feedback and assist you, or you can use the report an issue feature in the app following the steps in this article for your convenience: https://ringcentr.al/3Yrpn1H
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