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Glip by RingCentral
About this business
Wanted to try it for the free trial before transferring from our answering service. First step an error message came up. I reached out to customer service and it said it couldn't help me 🫤
Business response:
Hey Crystal, we would love the opportunity to better understand your feedback. Please reference this review and email the Review Team with more information directly at review@ringcentral.com. We hope to help improve your experience however we can!
home country keeps reseting to phone language even though I use us phone language but live in France.
Business response:
Thank you for your feedback, Hugo! The Review Team would love to learn more about your experience. Please reference this review and email us with more information at review@ringcentral.com to continue the conversation. Or contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
not able to make outbound calls. it keeps asking me to press one to connect the call
Business response:
Thank you for your feedback, Melinda! The Review Team would love to learn more about your experience. Please email us with more information at review@ringcentral.com and reference this review to continue the conversation. Or contact our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
There's a bug that causes my Bose ear buds to go to max volume when the phone switches back to Spotify from an incoming call ringing.
Business response:
Thank you for your feedback, Robert. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html and please be sure to report these occurrences in the app. Here are instructions on how to do so: https://ringcentr.al/3Yrpn1H
I think it would be great...if the app actually gave me the ability to make and receive calls, and the numbers come up as a spam risk. Honestly, about ready to just cancel at the end of the month.
Business response:
Vincent, we would love to help improve your experience however we can! Please reference this review and email the Review Team directly at review@ringcentral.com with more information. Also, be sure to report these occurrences in the app for further investigation. To do so, you can follow these steps: https://ringcentr.al/3Yrpn1H
I think it would be great...if the app actually gave me the ability to make and receive calls. Honestly, about ready to just cancel at the end of the month.
Business response:
Thank you for your feedback, Vincent. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html
absolutley terrible customer service!
Business response:
Thank you for your feedback, Steve. The Review Team would love to better understand your feedback. Please email us with more information at review@ringcentral.com and reference this review to continue the conversation. We hope we can help improve your experience in any way we can!
Server unavailable constantly
Business response:
Thank you for your feedback, Jason. Please connect with our Support Team at your convenience here: https://support.ringcentral.com/contact-support.html and please be sure to report these occurrences in the app. Here are instructions on how to do so: https://ringcentr.al/3Yrpn1H
lost $60,000 in business!! our largest service area all callers get Ring Central recording that they can't call us from their calling area! we can't call them back, we don't know who the are, they are blocked!! they click on ads over and over trying to call costing another $60,000. Ring Central refuses to fix the problem. Says they have to have the phone numbers trying to call!!! They're being blocked by you, I don't know the numbers!! It's super garbage service since AI add. We're done!
Business response:
The Review Team would like the opportunity to better understand your feedback. Please reference this review and email us at review@ringcentral.com with more details. We hope to hear more from you soon so we can help improve your experience in any way we can.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open on Monday at 9:00 a.m.