This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
I can't get the company directory to find user as in the RC phone. That's why I keep using RC phone. You are forcing an app on users without a really useful feature from the app it's replacing. We have 150 users in our company account. Don't want to add them to the favorites.
Business response:
Hi Selva Can you please write an email with the issue you mentioned to glip.mobile.feedback@ringcentral.com so we can further investigate? Thanks a lot!
Not intuitave or easy to use. I have used this since 2012. They have added many features but lost much functionality inside the app to do so
Business response:
Hi Cody, we are sorry to hear that. We want to hear more about your experience and see what we can do to help. Please reach out to us at review@ringcentral.com with your contact information, and we can get you connected with the right team.
Many!! updates to this app since report but issue still exists. This app needs to correct the sequencial ring option. My desire is to function as all other phone apps of this type, where it rings the pc first, then rolls over to cell phone app. Since Ring Central refuses to fix this bug, and has now applied an update that has removed my work around for this bug, I will be uninstalling this useless app...
Business response:
Hi Richard, We are aware of this request - We will look into this feature in the near future. For a temporary workaround - you can head over to service.ringcentral.com and click on settings > Call handling & forwarding > to update your ring sequence and number of rings.
Doesn't ring since several days when I get called. Every permission is allowed, but didn't resolve the issue.
Business response:
We want to make sure you're getting your phone calls, Lyubo. Please ensure your call handling rules are forwarding your calls to the mobile app: https://support.ringcentral.com/article/9758.html. If this doesn't solve your problem, please reach out to review@ringcentral.com with your account information & we can troubleshoot.
Extremely complicated!
Business response:
Hi Lu, we are sorry to hear that. You might want to check out this "Get Started with RingCentral" guide: https://support.ringcentral.com/getting-started.html. If you have any specific questions, please reach out at review@ringcentral.com.
I signed up for the 19.99 per month service and at check out the price showed up as 29.99 (billed annually). I chatted with a consultant and was told that it only applies to two or more users. No where on their website does it mention that. Not very user friendly....
Business response:
Hey John, we want to take a look at this. Can you email us with your account information at review@ringcentral.com? Thanks!
New RingCentral app needs alot of trouble shooting. I cannot make calls from mobile phone 3 rings then disconnects. Cannot access old texts from 2020 only pulls up 2018 and 2019. Really frustrating to run a business if you cannot communicate to employees and clients!
Business response:
Hi Lisa, this doesn't sound right! We want to make sure you can call from your mobile and view all your historical texts. Can you please email us at review@ringcentral.com with your account information and we can review your call settings to make sure everything is set up correctly. Thank you!
Imposible to sign in into an account. Email code does not work.
Business response:
Hey Krokozybrik, this happens when there are Ad Block tools installed. Make sure to have any blockers turned off for RingCentral and re-enter the code!
Trash
Business response:
We're sad to see this Timothy. If you need any assistance, you can email us at review@ringcentral.com.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.