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Glip by RingCentral
About this business
I am unable to sign in. I have tried so many times but always failed
Half the time this app will not let others hear me, while I can hear them. Other half of the time I cant hear them while they can hear me. It is not a permissions issue, and has been going of for the greater part of a year w.no solution. Not recommended
Business response:
We're sorry to hear this Matthew. Are you experiencing these issues while on WiFi or using your phone's data? Let us know, reach out at review@ringcentral.com and we can help troubleshoot.
Drops calls, unstable network issues with program, difficult to resolve issues
Business response:
Hi Angelina, check out this article on how to resolve dropped calls: https://support.ringcentral.com/article/how-resolve-dropped-calls.html. Hope it helps! If you need assistance resolving other issues, you can always reach out to review@ringcentral.com.
Froze on update. And required update to continue. App is usable.
can't login
Business response:
Hey Nik, send us an email at review@ringcentral.com with your account information, email, and screenshots of whatever error you are receiving when trying to log in. We'll help!
I get the phone calls on my cell phone but after about 5 to 10 seconds into the phone call the customer can't hear me so I have to hang up and go call from my office phone.
Business response:
Hey Travis, check out this article to make sure your microphone settings are set up optimally: https://support.ringcentral.com/article/1054.html. If that doesn't help, I would recommend opening a case with our tech support team: https://support.ringcentral.com/s/new-case.
The app keeps freezing
Business response:
Does it only freeze when performing specific actions? We can help troubleshoot-- send us an email at review@ringcentral.com.
Why cant I download the app. It's just saying pending. I just set up my account for my business. I need this to work before printing any business cards.....please help. If I can get this to work right....more stars will be added.
Business response:
Hi Lasandra, it looks like this is an issue with the Google Play Store. Try these steps to resolve: https://www.androidauthority.com/play-store-download-pending-error-1004826/
Awful in every way possible. Such a shame as the concept is good. I thought it was UK business. But it's US. So in some countries you can not use it at all. So it is useless if you travel abroad. I'm visiting my office in Havana, Cuba. The latter is one of the UK's most popular long haul tourist destinations. All other VOIP services work in Cuba.
Business response:
Nigel, Sorry to hear this. We'd like to help! Please let us know in what countries you have experienced this issue and we're glad to help. If you're connected to wifi, you shouldn't have a problem, but we're always happy to troubleshoot.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.