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Glip by RingCentral
About this business
please put back the auto answer.
Horrible, the verify email won't work
Business response:
Hey Niamh, we'd like to help resolve your email verification problems. Please reach out to us directly at review@ringcentral.com, and we will gladly help you troubleshoot.
Good
Business response:
Hey Angel, thanks for the feedback. If you have any questions for us, please reach out at review@ringcentral.com.
Strange how Ring Central has an app for desktop for faxing but not for mobile.
After changing password will not let me log in. Says it doesn't recognize the device and must send me a code. I receive the code, enter the code, and it still says didn't recognize the device. Perma- uninstalling.
Business response:
Hey Mike, we'd love to help you troubleshoot so you can log in successfully. Please reach out to us at review@ringcentral.com, and we will gladly assist you.
Upgraded to paid account because I liked the service. Within 2 days was charged for 4,000 calling minutes (2 $25.00 increments of 2,000) with no warning, the second package charged within an hour of the first and showed 1,600 minutes of usage within first 40 minutes. I have been fighting RC for a refund for 3 months now, no one can tell me what the usage came from but will tell me they do not have authority to refund the charge. Ultimately, good product, horrible service and flagrant theft.
Audio quality for calls is abyssmal. I can hardly hear the person that I'm talking to, they cut in and out. Already did every possible troubleshooting. The desktop version is the same. I can't even connect to that.
Business response:
Hi Phil, we'd like to help you out with your audio quality problems. This KB article on resolving call quality issues may help: https://support.ringcentral.com/article/How-resolve-call-quality-issues.html. For further help, please reach out to us directly at review@ringcentral.com with your account info & we will troubleshoot.
Older app was better, now it sucks
Business response:
J.R, we'd like to help! We know the new iterations of the app can be frustrating initially, but we think we can help you with some tips and tricks! Please reach out to us at review@ringcentral.com, and we'll share some best practices! Hope to hear from you!
App won't synchronize desktop with mobile. Terrible lag also.
Business response:
Andrés, thanks for sharing these challenges with us. We'd like to work to address all of the issues you've been experiencing. Please reach out to us at review@ringcentral.com. We hope to hear from you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.