This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Do not sign up with Ring Central! Absolutely terrible company and service. Their apps are all glitchy, calls dont come thru, help desk is an absolute joke. Beware
Business response:
Hi Samantha, please ensure your call handling rules are forwarding your calls to the mobile app: https://support.ringcentral.com/article/9758.html. For further questions and troubleshooting, please reach out to review@ringcentral.com with your account information and we will gladly assist you. We hope to hear from you!
This app keeps failing and dropping calls
Business response:
We want to make sure you're getting your calls, Alice! This KB article on resolving call drops may help: https://support.ringcentral.com/article/Call-Dropped-or-Disconnected-Unexpectedly-RingCentral-Contact-Center.html. For further help, please reach out to review@ringcentral.com with your account info & we can troubleshoot.
Too hard to understand in business world
Business response:
Hi Cheryl, sorry to hear about this. We'd like to help make things easier for you. Can you please reach out to us directly at review@ringcentral.com?
Of all the apps I have ever installed on my phone, none produce more problems and irregularities, issues, and wonky hassles than this horribly cobbled together mess of an app. When connected to bluetooth, it automatically answers all incoming calls and then I get no audio, so i cannot tell if they hear me. This is just one of the issues, but is simply in acceptable. I have to uninstall or pause the app just to work from my computer, or it will auto answer everything.
Business response:
We would really like to help you, Kory. The following KB article on answering and declining calls using a bluetooth device may help: https://support.ringcentral.com/article/9452.html. For further support, please reach out to review@ringcentral.com with your account info so we can troubleshoot further. We hope to hear from you!
App features nice and the app looks good but nothing really works without spending hours and hours on the phone dealing with customer service trying to test call to fix the issue. They keep switching around the system on the back end causing technical issues and phones not to ring. I've spent well over 20 hours in the past year dealing with phone problems.
Business response:
We want to make sure you're getting your phone calls, Tony. Please ensure your call handling rules are forwarding your calls to the mobile app: https://support.ringcentral.com/article/9758.html. If this doesn't solve your problem, please reach out to review@ringcentral.com with your account information & we can troubleshoot.
This companies product suite is confusing. I like CallRail.
Not too friendly
Business response:
Hey Mario, we are sorry to hear that. We'd like to hear more from you to resolve your issue. Please reach out to review@ringcentral.com with your account info, and we will get back to you!
Your app is a joke! I should check my internet connection while my device is running on 4G. Rubbish
Business response:
Hey Agu, we are sorry to hear that. For help troubleshooting your network problems, please reach out at review@ringcentral.com with your account info and we will gladly assist you.
No matter how I set it, phone rings once and goes straight to voicemail.
Business response:
Hey Jeannine, we are sorry to hear that. You might find this KB article on what to do if calls are going directly to your voicemail to be helpful: https://support.ringcentral.com/article/8294.html. For further troubleshooting, please reach out to review@ringcentral.com with your account info and we will get back to you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.