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Glip by RingCentral
About this business
Unfortunately, my current experience with RingCentral efax under my new company falls way short of my previous experience under my old company where our RC's efax services WORKED EXACTLY AS SETUP. I've been asking help from RC tech support to resolve the failures of the settings & setups of my new company's RC efax services, with no solution in sight after 3 months of waiting for a solution to my simple request. I'm now considering switching to another efax service provider. --Ben Leoncio
Business response:
We'd really like to help fix your efax problems, Benjamin. Please reach out to us at review@ringcentral.com with your account info so we can help you troubleshoot.
Have to have this app installed on my phone for work but even if i disable the notifications while im at home it still plays the ringtone even though the incoming call doesnt show up
Business response:
Hey Zach, we'd really likely to help. You might find this KB article on silencing incoming calls useful: https://support.ringcentral.com/article/Silence-Incoming-Call-with-RingCentral-App-for-Mobile.html. For further assistance, please reach out to review@ringcentral.com with you account info, and we will gladly assist you!
It is one big scam to get you to buy something else or waste your time chasing the fax that they say you have waiting 7 days later your charged.. I spoke to Jessica who was rude and told me to "Judy cancel" and then a man of Indian descent who told me he would be right back I sat on hold for 15 min then he hung up on me.
Business response:
Update: Elizabeth, please send us an email with your account information so we can look into this experience and assist further. Review@RingCentral.com Sorry to hear about your experience, Elizabeth. We'd like to help you with your fax charge issue. Please reach out to us at Review@RingCentral.com and we'll assist. Thanks!
My phone calls aren't transferring to my cell via the app. I miss a lot of calls. Also, I can't join meetings through the app. I get a lot of errors. I see that there is another meeting app which I'll try, but it would be nice to have full functionality from one app. Shouldn't need 3.
Business response:
Hey LaNee, we'd really like to help you troubleshoot. Please reach out to us at review@ringcentral.com with your account information.
My password and username is all correct still unable to login to mobile app
Business response:
We want to help you log in into your mobile app, Santosh. Kindly reach out to us at review@ringcentral.com with your account info, and we can help you troubleshoot!
It is one big scam to get you to buy something else or waste your time chasing the fax that they say you have waiting 7 days later your charged..
Business response:
Sorry to hear about your experience, Elizabeth. We'd like to help you with your fax charge issue. Please reach out to us at Review@RingCentral.com and we'll assist. Thanks!
This app is quirky on performance and still has a subtle delay on phone calls. Why are there no text autoresponder options yet? This seems crazy?
Business response:
Hi Erin, the text autoresponder is currently a feature request that we are looking into. You might find this KB on audio delay to be useful: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html. For troubleshooting, please reach out at review@ringcentral.com.
My phone calls aren't transferring to my cell via the app. I miss a lot of calls. Also, I can't joint meetings through the app. I get a of errors. I see that there is another meeting app which I'll try, but it would be nice to have full functionality from one app. Shouldn't need 3.
Last two updates have made it much harder to use. Forced to use it at work, but without doubt this is getting harder to use. Also the worst tech support I have ever experienced.
Business response:
Sorry you're experiencing issues. We'd like to help. Please reach out to us at Review@RingCentral.com.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.