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Glip by RingCentral
About this business
Can't clear history ,just junkie overall
Business response:
We're disappointed to hear this Arthur. You can vote for the ability to delete all message history here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-234
Many!! updates to this app since report but issue still exists. This app needs to correct the sequencial ring option. My desire is to function as all other phone apps of this type, where it rings the pc first, then rolls over to cell phone app. Currently it rings both pc app and cell app simultaneously which defeats the purpose. I want the cell app to only ring if no answer at the pc app. Most times when using Ring Central I'm in front of my pc, so having both ring is an unnecessary interruption
Business response:
Hi Richard, We are aware of this request - We will look into this feature in the near future. For a temporary workaround - you can head over to service.ringcentral.com and click on settings > Call handling & forwarding > to update your ring sequence and number of rings.
Not connecting
Business response:
Hey Roxanne, what's not connecting? Your call? Trying to download the app? Let us know at review@ringcentral.com, and we'll help troubleshoot.
I have a meeting going on and the required numbers to join, but it won't connect me saying it has reached maximum capacity. Useless for a large group like Quilts of Valor. It makes you feel you downloaded this app for nothing.
Business response:
Hey Mary, it sounds like Quilts of Valor needs a large meeting license! Learn more here: https://support.ringcentral.com/article/9263.html
Unreliable. Doesn't ring yet vm will come through. All sorts of issues yet its still one star better here than on Computer.
Business response:
Hi Jeremy, your phone should definitely ring! Email us at review@ringcentral.com with your account information and we can check your settings for you.
FATAL FLAW...use Slack instead! We used to be able to change a "guest" to an admin on the teams within Glip & now you can't. Fatal flaw, add that functionality back!! Assuming the next in line to be an admin is actually someone within the organization with that role is STUPID! Let the admin change guest(s) to admin(s) whenever & however they need. Get smart developers!
Business response:
Hi George, thank you for this feedback. You are correct, there is no way to have a guest be an admin for a team. A team will never be without an admin though, if the only admin is removed, then it will default to the next user who joined after the admin.
Suck. Doesnt work. No customer service
Business response:
We want to get things working Vencislav! Email us at review@ringcentral.com with your account information and how we can help.
I started the free trial a week ago, cancelled the account three days ago, and today I got charged the monthly fee. I get disconnected every time I try calling into Customer Service. I will not be paying this fee and will dispute the credit card charge if it is not reversed immediately. Thank you for your amazing service.
Business response:
Hey Nicholas, email us at review@ringcentral.com with your account information and we will take a look! Thanks.
I trying to xancle my account! I cannot submit a ticket or contact anyone and I'm seriously frustrated! Please contact me and I'll change my review.
Business response:
Hi Jennifer, please email us at review@ringcentral.com with your account information and we can get your request forwarded to the right team.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.