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Glip by RingCentral
About this business
works but uses ridiculous amounts of resources, 500MB on Android, 2GB RAM on my laptop, for a simple chat tool, that's insane, either programmed really poorly or some data collection running in the background
I like it but I can't download my video, upload it to another platform, nor can I upgrade. I don't event see the features or benefits of upgrading. 🙄🙄🙄
Almost impossible to just create a meeting. No tab that says create meeting. Not a user friendly app
Business response:
Hey Jon, thank you for this feedback. Starting a meeting should be just two clicks! Click on the Video tab, and then Start option at the top left. Check out this article for more information: https://support.ringcentral.com/article/start-meeting-ringcentral-app.html
Maybe, maybe not. Your problem either way. Our account manager sends voicemail saying contact tech support. We've done that over 10 times and they say it all looks right. Works one call, not the next, then works again. So it has to be the app. This inconsistency and unreliability has already cost us more than we pay for this service. App is easy to use but it doesn't actually work. 3 users, 8 different phones tried.
Business response:
Kevin, We'd like to understand better what the issues have been and help to correct them. Please reach out to us at Review@RingCentral.com with your account information and we'll investigate further.
Unable to upgrade where's the option?
Business response:
Hey, Shiv! Thanks for reaching out. The path to upgrade should be fairly easy. Please follow this KB for more info: https://support.ringcentral.com/article/Upgrade-RingCentral-Glip-Pro-to-Glip-Pro-Account If you're still having issues, please don't hesitate to reach to us! Review@RingCentral.com
Everything is basically disabled when you install app. Making it useless. They don't even offer trial period. The only way to test any features is to pay without trying. Worthless.
Business response:
Hey Eric! There should be many video and team messaging features enabled, you can review them all here: https://support.ringcentral.com/article/RingCentral-Message-and-Video-Overview.html. If you need additional support, send us an email at review@ringcentral.com.
Useless
Business response:
Tony, send us an email at review@ringcentral.com with questions you have-- we want to help!
Ok
Business response:
Hey Brice, we always want to hear how we can do better! Send us an email at review@ringcentral.com.
Awful in every way possible. Such a shame as the concept is good. I thought it was UK business. But it's US. So in some countries you can not use it at all. So it is useless if you travel abroad.
Business response:
Nigel, Sorry to hear this. We'd like to help! Please let us know in what countries you have experienced this issue and we're glad to help. If you're connected to wifi, you shouldn't have a problem, but we're always happy to troubleshoot.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.